|Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
|Excellent service - communications very good
...Richard Pinker - Mr
...John Lamb - Llewellyns
|Excellent service really efficient will use you again. Neil
...MHG Heating Ltd
|Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing.
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it