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Product Advice |
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There is no substitute
for advice direct from the manufacture when it comes to product knowledge. However MyTub will
endeavour to assist with pre-purchase technical questions
where ever possible.....click here |
Delivery
Times |
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We have a distribution network
of over 700 centers through out the UK. For information
on delivery times.......click here |
Exports, Contracts
and Quantity Discounts |
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We can provide competitive
prices and very good services for contract or large quantity
orders........click here |
General
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Should you have a question
not related to any of the above.......click here |
Address |
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
*Please note, do not return goods to this address it is for correspondence only, please see our returns policy.
Company reg No. 06352542 |
Telephone |
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Monday - Friday (Excluding bank holidays)
Office hours 9:00am to 4:30pm Telephone lines close 3:00pm |
UK Landline |
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0844 556 1818 |
Mobile/International |
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+44 (0) 191 2525786 |
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.... ...Jane Franks
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.... ...Mrs E Thomas
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers... ...R Stevens
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Good service but you gave no notice of delivery which is necessary out here.
... ...Steve Watson
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
... ...Wesley Cochrane
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Good prompt service. ... ...Simon Caulfield - LC Signs
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.... ...andrew Long
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Efficient service, thank you... ...Christine Downing
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Everything arrived as promised.... ...Terry Kent
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more reviews... |
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