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Product Advice |
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There is no substitute
for advice direct from the manufacture when it comes to product knowledge. However MyTub will
endeavour to assist with pre-purchase technical questions
where ever possible.....click here |
| Delivery
Times |
: |
We have a distribution network
of over 700 centers through out the UK. For information
on delivery times.......click here |
| Exports, Contracts
and Quantity Discounts |
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We can provide competitive
prices and very good services for contract or large quantity
orders........click here |
| General
|
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Should you have a question
not related to any of the above.......click here |
| Address |
: |
MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
*Please note, do not return goods to this address it is for correspondence only, please see our returns policy.
Company reg No. 06352542 |
| Telephone |
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Monday - Friday (Excluding bank holidays)
Office hours 9:00am to 4:30pm
Telephone lines close 4:00pm |
| UK Landline |
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0844 556 1818 |
| Mobile/International |
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+44 (0) 191 2525786 |
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before....
...Alan Nicholson
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that....
...Barbara Scott
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
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...barbara dyball
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Quick service and great communication....
...Piers Walker
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!...
...Tristan Bentley
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John...
...john william barber
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Very pleased with service and product, thank you...
...alexandra richardson
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I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.
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...Brenda Holloway
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delivery took a little longer than I had hoped...
...Peter Lowe
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more reviews... |
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