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Coronavirus - We are working tirelessly to keep our colleagues safe and deliveries operating as normal where-ever possible to support your business. |
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Thursday 9, April 2020
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Delivery Details and Charges |
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| UK Mainland Delivery
Charges.
| Plumbing
lines |
: |
Orders under
£35 = £12.50 *
Orders over £35 = FREE
* |
| Spares
& Parts lines |
: |
Orders under £50 = £5.99 *
Orders over £50 = FREE
*
* Not applicable to all orders. |
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Our deliveries are
via our supply distribution who deliver Mondays
to Fridays (excluding public holidays) between
the hours of 7.30am and 5.00pm. For all deliveries the driver
will normaly require a signature.
You are possibly less than 5 miles away from
one of the depots. If you do not wish to use our
delivery service you are welcome to collect‡
your item from your local center, should you wish
to do so.
NOTE: ‡
Not all products are available for collection,
please contact us to confirm availability to collect
your order.
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| Northern
Ireland |
: |
Possible additional delivery charge,
but not always, please call us. |
| The Scottish Islands
& Highlands |
: |
Possible additional delivery
charge, but not always, please call us. |
| The Channel Islands |
: |
Possible additional delivery
charge, but not always, please call us. |
| The Isle of Man |
: |
Possible additional delivery
charge, but not always, please call us. |
| Worldwide Delivery
Charges. |
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Shipping charges vary greatly depending on
goods, destination, please email
or call +44 191 2525786 to get overseas delivery
charges. |
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items....
...P Saujani
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Order received promptly. Customer service excellent....
...Susan Broadbent
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before...
...Duncan Kerr
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day...
...ken jackson
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you...
...Peter
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you....
...Mr R Murdoch
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden...
...P J Barden
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub....
...Lucy Black
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