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home > terms and conditions

Terms and Conditions of Sale


1. Definitions

Goods means the supply of products or such other goods which the Buyer agrees to buy from MyTub

Price means the price for the goods excluding delivery

Seller means MyTub Limited (“MyTub”)

Conditions of supply all contracts for the sale of goods by the Seller

Buyer Yourself

2. Conditions applicable

2.1 These Conditions shall apply to all contracts for the sale of Goods by MyTub to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document. These conditions will prevail over any other information supplied to the Buyer or displayed on our website.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.

2.3 The contract for sale of the Goods shall not be concluded until MyTub has confirmed the order to the Buyer.

2.4 Acceptance of delivery/collection of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these conditions.

2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by MyTub.

2.6 If the Buyer purchases Goods designated in writing to the Buyer as a special or made to order Goods, the Buyer understands that the Goods are obtained by the Seller on a Non-Cancelable/Non-Returnable basis; therefore, your purchase of Goods designated as special or made to order are Non-Cancelable/Non-Returnable.

3. The Price and payment

3.1 The price shall be the price set out in the order for the Goods.

3.2 Payment of the Price shall be due with the order.

3.3 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 2% above HSBC Bank Plc.’s base rate from time to time in force and shall accrue at such a rate after as well as before any Judgment.

4. The Goods

4.1 The quantity and description of the Goods shall be as set out in the Order.

4.2 MyTub may from time to time make changes in the specification of the Goods
which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the Goods. Also, MyTub do not warrant that the colour of the Goods will exactly match the colour shown on the website.

5. Warranties and liability

MyTub warrants that the Goods will at the time of delivery/collection correspond to the description given by the Seller (subject to the terms of clause 4.2).

6. Delivery of the Goods

The Buyer shall make all necessary arrangements to take delivery/collection of the Goods whenever they are tendered for delivery/collection unless MyTub has agreed to arrange for delivery.

7. Acceptance of the Goods

7.1 The Buyer shall be deemed to have accepted Goods 24 hours after collection by delivery to the Buyer (unless the Buyer is a Buyer defined in condition 11).

7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

8. Title and Risk

8.1 Title shall pass on delivery/collection of the Goods.

8.2 Risk shall pass on delivery/collection of the Goods.

9. Remedies of Buyer

9.1 Where the Buyer rejects (where the Buyer is entitled to reject the Goods) any Goods then the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by MyTub to supply Goods which conform to the contract of sale.

9.2 Where the Buyer accepts or has been deemed to have accepted any Goods then MyTub shall have no liability whatever to the Buyer in respect of those Goods.

9.3 MyTub shall not be liable to the Buyer for late delivery of the Goods.

9.4 MyTub shall be under no liability whatever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by MyTub of this contract.

9.5 In the event of any breach of this contract by MyTub the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of MyTub exceed the Price of the Goods.

10. Supply of Goods only

10.1 The Buyer acknowledges that MyTub is simply a supplier of Goods and any installation or fitting of the Goods is the sole responsibility of the Buyer.

11. The Consumer Protection (Distance Selling) Regulations 2000 (“the Regulations”)

11.1 If the Buyer is a consumer within the meaning of the Regulations the following cooling off provision applies.

11.2 Goods delivered must be cancelled in writing within 14 calendar days after the receipt. The Buyer will be liable to reimburse us the direct cost of recovering the goods if you cancel the order. The Buyer would then be refunded the value of the order less the direct cost of our recovering the goods. Please note the cost of recovering the goods will not exceed 25% of the gross value of your order but the exact cost will depend upon the nature of the goods and your location.

12. Proper Law of Contract

Sales on this website are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the MyTub Ltd web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

13. Trademark and copyright

"MyTub" is a registered trademark of "MyTub ltd ", and its subsidiaries (collectively "MyTub ltd") in the UK. "MyTub's" graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of "MyTub". "MyTub's" trademarks and trade dress may not be used in connection with any product or service that is not "MyTub's", in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits "MyTub" and not without writen permission from MyTub ltd. All other trademarks, logo's or slogans not owned by "MyTub" that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by "MyTub".


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Feedback
Received with thanks... 
...Michael Burwin
Excellent service, regular updates given on delivery. Email contact easy and very efficient.... 
...Michelle Phillips
This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... 
...Mike Walton Property Maintenance
Great service. Ordering process very good in that always told where are in the process. Could do with a time slot re delivery rather than just a day.... 
...Anne Drysdale
Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.... 
...Ian Dixon
A great on-line purchase experience excellent service with excellent communications.... 
...Mark Line
Prompt service and exactly as required - Thanks.... 
...William Gatecliff
Re Delivery. On the order form I added that the part could be left in a safe place. Only to be told that it would have to be signed for. When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time. Eventually, late afternoon, the part arrived. If Id have known that you had a tie with parts centre I could have picked it up at a branch. All other companies I deal with deliver to a safe place nominated by me. I wont say I wouldnt use My Tub again, but I would think twice about it.... 
...James Brannigan - James Brannigan
The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it. the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati... 
...Chris Jarman
Order has been received and all is ok. Thankyou so much. MurielTobin ... 
...David Tobin
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2020 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists