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home > terms and conditions

Terms and Conditions of Sale


1. Definitions

Goods means the supply of products or such other goods which the Buyer agrees to buy from MyTub

Price means the price for the goods excluding delivery

Seller means MyTub Limited (“MyTub”)

Conditions of supply all contracts for the sale of goods by the Seller

Buyer Yourself

2. Conditions applicable

2.1 These Conditions shall apply to all contracts for the sale of Goods by MyTub to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document. These conditions will prevail over any other information supplied to the Buyer or displayed on our website.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.

2.3 The contract for sale of the Goods shall not be concluded until MyTub has confirmed the order to the Buyer.

2.4 Acceptance of delivery/collection of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these conditions.

2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by MyTub.

2.6 If the Buyer purchases Goods designated in writing to the Buyer as a special or made to order Goods, the Buyer understands that the Goods are obtained by the Seller on a Non-Cancelable/Non-Returnable basis; therefore, your purchase of Goods designated as special or made to order are Non-Cancelable/Non-Returnable.

3. The Price and payment

3.1 The price shall be the price set out in the order for the Goods.

3.2 Payment of the Price shall be due with the order.

3.3 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 2% above HSBC Bank Plc.’s base rate from time to time in force and shall accrue at such a rate after as well as before any Judgment.

4. The Goods

4.1 The quantity and description of the Goods shall be as set out in the Order.

4.2 MyTub may from time to time make changes in the specification of the Goods
which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the Goods. Also, MyTub do not warrant that the colour of the Goods will exactly match the colour shown on the website.

5. Warranties and liability

MyTub warrants that the Goods will at the time of delivery/collection correspond to the description given by the Seller (subject to the terms of clause 4.2).

6. Delivery of the Goods

The Buyer shall make all necessary arrangements to take delivery/collection of the Goods whenever they are tendered for delivery/collection unless MyTub has agreed to arrange for delivery.

7. Acceptance of the Goods

7.1 The Buyer shall be deemed to have accepted Goods 24 hours after collection by delivery to the Buyer (unless the Buyer is a Buyer defined in condition 11).

7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

8. Title and Risk

8.1 Title shall pass on delivery/collection of the Goods.

8.2 Risk shall pass on delivery/collection of the Goods.

9. Remedies of Buyer

9.1 Where the Buyer rejects (where the Buyer is entitled to reject the Goods) any Goods then the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by MyTub to supply Goods which conform to the contract of sale.

9.2 Where the Buyer accepts or has been deemed to have accepted any Goods then MyTub shall have no liability whatever to the Buyer in respect of those Goods.

9.3 MyTub shall not be liable to the Buyer for late delivery of the Goods.

9.4 MyTub shall be under no liability whatever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by MyTub of this contract.

9.5 In the event of any breach of this contract by MyTub the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of MyTub exceed the Price of the Goods.

10. Supply of Goods only

10.1 The Buyer acknowledges that MyTub is simply a supplier of Goods and any installation or fitting of the Goods is the sole responsibility of the Buyer.

11. The Consumer Protection (Distance Selling) Regulations 2000 (“the Regulations”)

11.1 If the Buyer is a consumer within the meaning of the Regulations the following cooling off provision applies.

11.2 Goods delivered must be cancelled in writing within 14 calendar days after the receipt. The Buyer will be liable to reimburse us the direct cost of recovering the goods if you cancel the order. The Buyer would then be refunded the value of the order less the direct cost of our recovering the goods. Please note the cost of recovering the goods will not exceed 25% of the gross value of your order but the exact cost will depend upon the nature of the goods and your location.

12. Proper Law of Contract

Sales on this website are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the MyTub Ltd web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

13. Trademark and copyright

"MyTub" is a registered trademark of "MyTub ltd ", and its subsidiaries (collectively "MyTub ltd") in the UK. "MyTub's" graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of "MyTub". "MyTub's" trademarks and trade dress may not be used in connection with any product or service that is not "MyTub's", in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits "MyTub" and not without writen permission from MyTub ltd. All other trademarks, logo's or slogans not owned by "MyTub" that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by "MyTub".


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Feedback
Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.... 
...Eila McGeary
The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt! Regards, Richard Mason... 
...Richard Mason
Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed. Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know Cheers D.H.... 
...David Hubbocks
Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.... 
...Angie Stuart - James Laing
The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!... 
...Angela Draper
Very quick delivery, no problems. Taps not fitted yet - tomorrow. Any probs. I'll let you know.... 
...John Everett
Kept me very well informed on the progress of my order. Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition. They handled everything in a very professional manner. Would not hesitate in recommending MYTub to friends, family etc. ... 
...John Tutte
item has been recieved , very happy with service.... 
...David Bingham
Excellent service, quick reply to questions and delivery on day I wanted. Would recommend!!!... 
...Amanda Robotham
Thank you for sending my loom part.It did arrive on time.Bob... 
...robert lear
more reviews...

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
Copyright 2007 - 2024 © MyTub Ltd
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Trade Supplies Specialists