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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

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Friday 3, April 2020
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MyTub Cookie Policy


We’re committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this section, you’ll find information on how and why we use cookies.

What are cookies?
Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our website (or the website of a company we have a relationship with) to your computer, mobile phone or other device when you visit our website. They allow us to do various things;

1. Logging you securely into your account (PHPSESSID)
2. Operate your shopping cart and checkout (ShoppingCart)
3. Provide third party website marketing statistics, (beginning with ‘__utm’)

Cookie types and their use
Session cookies
Our session cookies last only for the duration of your visit and are deleted when you close your browser. They contain no personal information that can be used to identify you.

Persistent cookies
We also use persistent cookies. They last beyond your session and after you’ve closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in two ways, to remember your details for log on so you don’t have to and to remember what is in your shopping cart. We also use third party analytics which uses persistent cookies to allow us to analyse customer visits to our site and our site alone. These cookies help us to understand how customers arrive at and use MyTub so we can improve our service.

First and third party cookies
Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by MyTub. All other cookies are third party cookies. We use both first party and third party cookies.

What if I don't want to accept cookies?
You can choose to restrict or block the cookies set by us, or any website. You’ll need to do this through your browser settings.

Please note, if you block or restrict cookies on your machine, you will be unable to use MyTub's shopping cart.

Your browser settings are usually found in the ‘options’ or ‘preferences’ menu. The Help function in your browser will show you how to change the settings. However, you can make MyTub a trusted website in your browser settings so that each time you visit your cookies are enabled for MyTub and will allow our shopping cart to work.

You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you’ll need to refer to your handset manual.


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Feedback
Very good service, fast delivery... 
...Robert Law
Excellent service with plenty of emails to keep you in the loop regards what you purchased.... 
...Robert Edge
Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.... 
...Mr I S Cameron
I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.... 
...W J Griffiths
Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future.... 
...Kind regards Dalvir
Thank you for the opportunity to comment on my order. The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made! To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought! 2 of the 3 items were actually delivered with no mention of the third. After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave. To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it! Overa... 
...David Morris
Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... 
...Andrew Clack
Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use.... 
...R3
Good price fair delivery time... 
...Mark
Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ... 
...JAMES SCANLON
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2020 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists