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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Coronavirus - We are working tirelessly to keep our colleagues safe and deliveries operating as normal where-ever possible to support your business.

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Thursday 29, October 2020
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MyTub Cookie Policy


We’re committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this section, you’ll find information on how and why we use cookies.

What are cookies?
Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our website (or the website of a company we have a relationship with) to your computer, mobile phone or other device when you visit our website. They allow us to do various things;

1. Logging you securely into your account (PHPSESSID)
2. Operate your shopping cart and checkout (ShoppingCart)
3. Provide third party website marketing statistics, (beginning with ‘__utm’)

Cookie types and their use
Session cookies
Our session cookies last only for the duration of your visit and are deleted when you close your browser. They contain no personal information that can be used to identify you.

Persistent cookies
We also use persistent cookies. They last beyond your session and after you’ve closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in two ways, to remember your details for log on so you don’t have to and to remember what is in your shopping cart. We also use third party analytics which uses persistent cookies to allow us to analyse customer visits to our site and our site alone. These cookies help us to understand how customers arrive at and use MyTub so we can improve our service.

First and third party cookies
Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by MyTub. All other cookies are third party cookies. We use both first party and third party cookies.

What if I don't want to accept cookies?
You can choose to restrict or block the cookies set by us, or any website. You’ll need to do this through your browser settings.

Please note, if you block or restrict cookies on your machine, you will be unable to use MyTub's shopping cart.

Your browser settings are usually found in the ‘options’ or ‘preferences’ menu. The Help function in your browser will show you how to change the settings. However, you can make MyTub a trusted website in your browser settings so that each time you visit your cookies are enabled for MyTub and will allow our shopping cart to work.

You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you’ll need to refer to your handset manual.


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Feedback
Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.... 
...Eila McGeary
great srvice once again promt delivery... 
...ivan mcdowell
Thank you for seeking my feedback. The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away. I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it. As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... 
...Robin
Usual accurate updates and speedy delivery. Cant realy ask for more.... 
...Colin Turnage
more than pleased with service kept me up to date all the way, would not hesitate to shop again... 
...grahame mcdonald
I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query. Excellent service!! ... 
...Mr M D Rawle
Service was excellent, thank you.... 
...david stock
Delivered on the date confirmed all in good order... 
...Mrs S Robertson
I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.... 
...Ian Duriez - Murtec ICD
Prompt delivery, genuine spare, many thanks... 
...David Gee
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2020 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists