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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Monday 24, July 2017
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FeedBack

We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

 

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Displaying: 1 - 50 of 3502 reviews - page: 1

20-07-2017 : James Duckworth

From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.


19-07-2017 : Mrs Jane Shaw - Mr

Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!


17-07-2017 : Eddie Saunders - Global Services and Supplies Ltd

Goods as ordered. Good price. good delivery time. Very sitisfied.


16-07-2017 : Dave Westlake

Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service


14-07-2017 : jonathon cooke - na

absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete


10-07-2017 : Jonathan Wilde

Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.


08-07-2017 : Leandi Roelofse

The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!


08-07-2017 : Peter Hughes

Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.


05-07-2017 : Terry McNicholas

Great company can not fault it in any way great service many many thanks regards from Terry


29-06-2017 : barbara dyball

just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive


29-06-2017 : Philip Grant

Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.


29-06-2017 : Terence Gill

Excellent service from ordering to delivery. Well done


27-06-2017 : Andy Bridge - Belbroughton Cricket Club

Great service and kept well informed of the status of my order.
The only website I could find that sold the parts I needed and probably saved me over £300 in service engineer call out charges.
Found my tub by googling the part number I was after.
Great website, great service, definitely would recommend to others.


26-06-2017 : Winston Hoe

Excellent prompt, efficient service. Very good value for money.


26-06-2017 : steve fiddes - rexel

great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you


25-06-2017 : Colin Mendelowitz - CJMPM Limited

Great service at reasonable price.


23-06-2017 : Neil

Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you


15-06-2017 : Brian skipper

we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.

-----------------------------------------------

Dear Mr Skipper

Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.

Laurie - MyTub


15-06-2017 : Enigma Interactive Ltd

The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy.


15-06-2017 : Alan Franklin - Banner Property Franklin Ltd

Hi,

Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF


11-06-2017 : Mustafa Alkindi

Thank you for the prompt reaction by your team.

Excellent delivery speed and on time.

Many thanks.

Regards,
Mustafa Alkindi


11-06-2017 : Didar Bhamrah

Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!


10-06-2017 : Peter Stannard

Great service and great price many thanks


09-06-2017 : Jo Bishop

Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them


04-06-2017 : Mrs Jeanne Fairman

I received my order as advised on Friday by a very pleasant man, toilet seat all correct and a very good experience from start to finish. I wold recommend your firm for good service.


03-06-2017 : Jeremy Hutchinson

Excellent service. Thank you.


31-05-2017 : clint manning

BEST PRICE OUT THERE :


31-05-2017 : Catherine Clark

I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service.


29-05-2017 : Peter Woffenden

Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.


28-05-2017 : Delia Jallands

We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.


23-05-2017 : Mr Peter Lund

Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.


16-05-2017 : Tim Haines

It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.


13-05-2017 : Mrs Jane Shaw - Mr

Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods.


12-05-2017 : Pam - Shimeld

Very pleased with the efficient way you handled my order. It arrived on the date you stated and you kept me up to date with the order. Would highly recommend your services. Thank you.


11-05-2017 : Alan Wade

1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.


11-05-2017 : mark stocks - the bradford hotel

very good was all kept updated on the progress would use it again when needed


10-05-2017 : Paul Tilson

Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining!


09-05-2017 : Michael Brennan

Thank you received my order, item has been fitted, great service


06-05-2017 : ian hendley

Great service. Delivered when promised
Faultless. Thanks guys 👍🏼


05-05-2017 : J S Williams

Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good.


03-05-2017 : Roy Waddleton

Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton


02-05-2017 : Stephen West

Thank you for great service, I am delighted with the product.
The communication was great and easy to to business
I have reviewed on trustpilot


02-05-2017 : MARKABRAHAM

Nice friendly service, with regular updates.

Regards,
Mark


01-05-2017 : Malcolm Drysdale

You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise.


30-04-2017 : james wolstencroft - j wolstensroft

hi, thanks for a good all round parts, service, and delivery. All good. cheers, James





28-04-2017 : Douglas Robbie - Dunlaw House Hotel

Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated


27-04-2017 : james wolstencroft - j wolstensroft

Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft


27-04-2017 : Patricia Young

very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks


27-04-2017 : Philip Tancell - JP Heating Installations Ltd

Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd


24-04-2017 : richard farmer

Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!

Highly recommended.


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Displaying: 1 - 50 of 3502 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2017 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists