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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818

The specialists to trust in trade supplies Upto 60% off RRP
Tuesday 24, January 2017
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We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here


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Displaying: 1 - 50 of 3377 reviews - page: 1

15-01-2017 : Alexander GORDON

I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness!

15-01-2017 : David Fursland

Excellent service throughout.

14-01-2017 : Paul Ravnbo-West

Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!

14-01-2017 : Richard Stevens

Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!

13-01-2017 : Victor handley - H

Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy

13-01-2017 : Keith Nolloth - Keith Nolloth Garden

Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"

13-01-2017 : Max Soudain

Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.

Max Soudain

12-01-2017 : Simon Jarvis

Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.

11-01-2017 : J Marshall

Very good service thanks

11-01-2017 : Will Ball

Great price. Fast dispatch and delivery by UPS. Faultless!!!

11-01-2017 : mike buckley - TLC Property Services

Very good service. Order status was updated at each stage and was delivered on due date as promised.

22-12-2016 : Mr B Glassby

The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.

18-12-2016 : David Betts - NA

The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.

15-12-2016 : Gordon Scott

I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.

14-12-2016 : Robert Pachler

it`s all OK.

11-12-2016 : Jim Miller

Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!


Best price, quick delivery witch earlier notice by e-mail,very well packed.Im going to order again soon.Thank You for excellent service!

10-12-2016 : Laurance Knight

The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!

10-12-2016 : James Brannigan - James Brannigan

Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.

If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.

10-12-2016 : Phil Lawson - Lawson.Phil

Could not fault anything. Great product and delivery was the best ever.

09-12-2016 : John Straker

Was having real difficulty finding a Grohe showerhead but Mytub came through and located a merchant that had one in stock. Well pleased with my purchase and 1010 for Mytub.

08-12-2016 : Laurence Parmenter

Excellent service! good price! quick delivery! will use again!

08-12-2016 : jeemy - jawl architects

superb service, frequent contact and updates and speedy service. would definitely use again thanks

07-12-2016 : John Carruthers

Great service will use again

06-12-2016 : Robert Dunderdale

Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks

04-12-2016 : Geoffrey Field

Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub

04-12-2016 : Andrea Burns

Thank you for your excellent service - I will definitely use you again and recommend you to family & friends !

27-11-2016 : Brian Smeed

Customer service WAY beyond what anyone could expect. Many thanks.

27-11-2016 : martin brownjohn - MSJ Maintenance

At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.

24-11-2016 : Ronald Coleman

First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative throughout. So the sourcing of a customer built product, its manufacture, payment. delivery arrangement and feedback notification was a pleasurable shopping experience throughout. I highly recommend this company, my grateful thanks to all the staff involved. I shant install my new cylinder until spring next year to avoid loss of hot water services during this winter period. So I hope I dont experience any leakages when I install and fill my new cylinder during springtime next year.

24-11-2016 : David John Akerman

Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround.

23-11-2016 : Mrs M P Cudworth

Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.

Other than that, very satisfied with your service!

23-11-2016 : Allan Hacking

Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.

22-11-2016 : Jennifer Adams

Another hassle free purchase. Thank you.

21-11-2016 : Steven Crump

Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt.

20-11-2016 : David Paterson

i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.

20-11-2016 : Jean Fozard

Very pleased with the service provided. Would definitely use your services again

18-11-2016 : Mike Enns - Aurora Geosciences

Excellent overseas service. Quick and helpful.

18-11-2016 : Michael Leonard

Excellent service. Parts delivered ahead of quoted date. Cant fault it.

Will use service again

14-11-2016 : john leahy

good price fast delivery

13-11-2016 : Jennifer Adams

Really good communication and service. I used this company a few years ago and remain as satisfied today as then.

12-11-2016 : tony burtonshaw

My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.

11-11-2016 : Gary - Bygrave

Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.

10-11-2016 : Peter Osborne

Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.


09-11-2016 : Stephen Utting

Arrived on time , exact product as described

07-11-2016 : Jackie Wright - John Thompson

Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.

05-11-2016 : David Paterson

i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.

05-11-2016 : David Swinson - Meccon Ltd

first class thanks. And thank you Christine for your help.

05-11-2016 : Sandra McCrindle

After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!

Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.

Once again many thanks for your help!

04-11-2016 : Charles Archibald

Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3377 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2017 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists