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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Thursday 21, June 2018
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 3678 reviews - page: 1

20-06-2018 : Carolyn Baribeault

Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.

20-06-2018 : Richard Gough

I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks

17-06-2018 : John H. Hughes - Silly Fruit4Fish

We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.

11-06-2018 : John Hoppitt

Initial queries answered promptly. Order received next day. Thank you.

10-06-2018 : Paul Toney

Excellent service and price

10-06-2018 : Terry Lawson

Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.

08-06-2018 : Linda Baynes

Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.

07-06-2018 : Amy wakem

Excellent service and delivery. Would definitely use again.

03-06-2018 : Graham White

Good fast delivery of quality parts.

02-06-2018 : jeffrey black

Nice service and good company to deal with

27-05-2018 : M.Kinnear - A.Kinnear

Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you

23-05-2018 : Il SOLE - LOMY

Good customer support , fast delivery , Satisfied .

*****

20-05-2018 : Colin Colby

The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.

19-05-2018 : Tracey Eve

Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!

17-05-2018 : Helen Kennedy

Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend.

12-05-2018 : Jane Franks

OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.

10-05-2018 : Carina Campbell

Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason.

10-05-2018 : Mrs Maureen Taylor

Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.

06-05-2018 : Anne Langley - Langley

The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100%

06-05-2018 : Toni donati

Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business

03-05-2018 : Mr Drummond Whiteford - Westfield Farm

Fast efficient service. I was kept well informed with quick delivery.

29-04-2018 : Lawrence Meilack

A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.

19-04-2018 : Paul Felgate

Good quick delivery
Email enquiries responded to quite quickly too!

17-04-2018 : Mary Henley

MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!

16-04-2018 : Kirsty Ellis

Excellent service and communication throughout the process of the order

15-04-2018 : Doug Farmer

Great service. You helped me get the right product, answered my questions and delivered the goods on time.

15-04-2018 : David Jones - Mr

Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks

14-04-2018 : J Ryan

Good customer service, package arrived on time nice and quick with good communication Product as described thank you

13-04-2018 : David Duncan

Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.

13-04-2018 : Kevin Firman - Consortium MultiAcademy Trust

Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks.

12-04-2018 : Jonathan Finnerty - Green Unit Limited

Good service good price and good timely delivery

08-04-2018 : Peter Craig

Provided a great and fast service for the item I ordered, highly recommended

07-04-2018 : Margaret Von Stoll

Very happy with my order and delivery. Would recommend.

07-04-2018 : Mr Ian Pickup

Great value,quick delivery and good communication thanks.

03-04-2018 : SIMON ZAMMIT - A.G.P. SYSTEMS LTD

Excellent service. Fair price and p&p

31-03-2018 : Paul Russell

Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.

31-03-2018 : Elizabeth Truszkowski

Excellent customer care and service. Great pricing and fast delivery.

30-03-2018 : Mr john law

First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****

24-03-2018 : John Tutte

Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.

24-03-2018 : Malcolm Carey

A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty.

23-03-2018 : Mr Paul Bruce

Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.

22-03-2018 : Mr Timothy Wettone

Everything was fine

21-03-2018 : David West - Elco Building Services

Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks

18-03-2018 : Kenneth Manners - None

Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems

15-03-2018 : Alex Clark

Excellent service and price

15-03-2018 : David Bell

My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.

14-03-2018 : Alexander Beveridge Cunningham

Items fitted my fire perfectly. Would c.ertainly use myTub again if needed

12-03-2018 : Micheal Jones

I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again.

12-03-2018 : paul thomas - globe plumbing

1st class - will use again

09-03-2018 : Philip Hope - Phil Hope Plumbing

Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3678 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2018 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists