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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Wednesday 22, January 2020
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Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 3884 reviews - page: 1

14-01-2020 : Chris Butt

Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris

14-01-2020 : Nicholas James Marston

Good price c.f. competitors, and very prompt next day delivery

13-01-2020 : Peter Read

very pleased with service and correspondence I received from you ,I will have no hesitation to use you again

10-01-2020 : Mike Walton Property Maintenance

This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.

10-01-2020 : Henry Duncan

Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks.

10-01-2020 : michael duller VINCI FACILITIES

Great service, very quick delivery... Good products

10-01-2020 : Paul Sands

Excellent service Steve in Sales could not be more helpful.

20-12-2019 : Alan Downie

A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy.

20-12-2019 : Ian Beetison

Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison

20-12-2019 : Paul Harper

Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.

20-12-2019 : David Gillanders

Top customer service.

19-12-2019 : Natsanet Mehari Haile - Focal Point General Trading LLC

Goods received as per the specification in good order and condition and on time.

Thank you for your reliable service.

19-12-2019 : A Canning - ADC Joinery Dungiven

Good service in ordering and delivery
Thanks

11-12-2019 : Mr J C Ward

Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.

07-12-2019 : Alex Docherty

We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!

06-12-2019 : Frances Sylvester

Excellent communication, and thats all you really need.

05-12-2019 : Peter Young

Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service.

02-12-2019 : Mark Spence - Aztec Adventure

Excellent service. Great price

28-11-2019 : Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel

Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual.

25-11-2019 : Bradley Eldor

Excellent service quick delivery would highly recommend this company!!

16-11-2019 : Robin Jukes-Hughes - Mr

Very prompt service excellent communications, very pleased.

12-11-2019 : Diane Spender

Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.

09-11-2019 : mike chilvers

Good service, would recommend and use again!

07-11-2019 : Jenna Jones - Photonic Measurements

There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround.

06-11-2019 : Paul Donoghue - Kiddie of Southport Ltd

Products arrived earlier than stated worked out good for us excellent service throughout, thank you.

28-10-2019 : Peter Wood

Excellent service.

19-10-2019 : Roxana Crisan

Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!

18-10-2019 : IAN RICHARDSON - CALEDONIAN RAILWAY LTD

Excellent service problems handled promptly and courteously

18-10-2019 : Kevin Hooley - Unicorn metals ltd

User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.

16-10-2019 : ALAN LERRY

Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !

11-10-2019 : Jason Nutkins

Excellent communication throughout right through to delivery. Keep up the excellent service

11-10-2019 : Brian Simmons - Dudley Electrical

Very helpful in our order and delivery was as stated.

09-10-2019 : Despina Fletcher - Vale of Aylesbury Housing Trust

Products were received quickly and I was informed of the order status every step of the way

03-10-2019 : Sylvia Lanchester

I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient

03-10-2019 : Colin Haeusler

Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged.

29-09-2019 : Christine Angelillo

I ordered this sink on line and prepaid the cost . I was pleased to see that delivery charges had not been added. The sink was delivered within 10 days directly to our address. All in all, an excellent service which I would means I will definitely use MyTub again.

28-09-2019 : Steven Dorans - Total Property Care

Super efficient from start to finish, arrived before expected date, top service

27-09-2019 : BRETT SEXTON

Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was

26-09-2019 : RJC MECHANICAL LTD - RJC MECHANICAL LTD

I would just like to say how helpful Steve was in getting this order sorted and out to us. We will definitely use your services again if the occasion arises in the future.

Kind regards Lorraine Munce

21-09-2019 : juan pablo escalante - SEM

Thanks for all.
Good service and answer To customer.
Thanks.

18-09-2019 : Michael Palmer

Thank you for sorting it out, got there in the end.

18-09-2019 : Anthony Drake

Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.

16-09-2019 : Hayley Pugh - Supermarket Alliance Ltd

Thank you so much for the quick delivery. good service.

16-09-2019 : judith gillett

Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done

04-09-2019 : M Purdy

Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you.

02-09-2019 : Frank Alden - ArcusFM

Great service, delayed delivery but I was kept informed at every point. Product as described on the website.

30-08-2019 : ALAN M KIRTLEY

great service ,kept informed about delivery would use again

17-08-2019 : Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel

Great suppliers, keep you informed of progress, use them all the time.

16-08-2019 : Moat Management Ltd - Span Group

Excellent service

15-08-2019 : Andrew Evans

Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3884 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2020 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists