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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Upto 60% off RRP
Tuesday 17, May 2022
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 4154 reviews - page: 1

14-05-2022 : steven john lawrence - Steven lawrence plumbing services L

thank you
you found it when others could not find last in country
made job better

11-05-2022 : Christopher Robinson - Evolve Services Group Ltd

Great service with regular updates on delivery. No need to chase anyone product arrived as described

01-05-2022 : Frank Bailey

An excellent service.

Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.

As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.

Thank you again. Frank

30-04-2022 : Russell Kenneth long - Gasplumb Ltd

Part was in stock easy to purchase online and arrived very quickly, excellent service.

28-04-2022 : Bharat Shah

Good service. Received items on day promised. Thank you.

09-04-2022 : DP Davies

Excellent personal service. Good advice. Quick delivery.

01-04-2022 : Christopher Chorley

Excellent and helpful service.

25-03-2022 : Mark Tanner

Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered

Very happy with the service

24-03-2022 : Steve Dunn

Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed

24-03-2022 : Dipankar Ghosh

I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!

20-03-2022 : Alan Wing

The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan

19-03-2022 : Linda Crook

Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.

14-03-2022 : David - Parlett

Great service ordered product received 3 days later perfect condition 5 star company .

10-03-2022 : Paul larmour - Paul Larmour

The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul

09-03-2022 : Stephen Hinton-Smith

Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.

05-03-2022 : martin thompson

Canโ€™t get a much quicker service, many thanks!

26-02-2022 : Tristan Bentley

Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!

23-02-2022 : Delia Gaze

Excellent and speedy service.

13-02-2022 : Morag Dobbin

Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!

11-02-2022 : Marie Knapp - 17 Machinery LLC

We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!

04-02-2022 : Janet Davis

Excellent service for a part that couldnt be sourced anywhere else.

04-02-2022 : david alcock

excellent service , thanks

01-02-2022 : Louise

Simple ordering system and prompt confirmation, updates and delivery.

31-01-2022 : Janet Johnson - Johnson Gardening Services Ltd

I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks.

21-01-2022 : David Stewart

Excellent service, good quality parts and good communication on delivery. Would recommend.

20-01-2022 : Terry

Looks good, arrived when you said. Thanks

17-01-2022 : Janet

Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again

20-12-2021 : Susan Cox

Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas ๐ŸŽ„

17-12-2021 : Gavin Bhandari

Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend.

14-12-2021 : alan leiper

although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.

12-12-2021 : Bob

Great price and delivered when promised
Canโ€™t be better than that

10-12-2021 : Dave

Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!

09-12-2021 : Joel Grant - ACL Engineering Ltd

Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job

08-12-2021 : Michael Chessman

Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help

05-12-2021 : pravin kalaiya

SIRMADAM
THANK YOU FOR THE EMAIL. MY ORDER ARRIVED ACCORDING TO THE TIME AND DATE. EXCELLENT SERVICE.

04-12-2021 : David Cook

Excellent, good communication, received in good time & the item is as per the order. Thanks.

26-11-2021 : Aubrey Poole

Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.

24-11-2021 : Peter Hampton - Hampton construction

Effective and efficient service from start to finish regarding the product required.

20-11-2021 : Chris Moyler - C&S Building Services

Excellent service. I ordered the wrong part and they took it back without any problem.

18-11-2021 : Amanda Butcher

Quick despatch, easy website to use, good comms and great value

17-11-2021 : Pamela Gill

well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful.

13-11-2021 : John Muskett

Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.

13-11-2021 : Pam Copplestone

Best price on the net for the items I wanted and super fast delivery.
Whats not to like

12-11-2021 : Neil Scroxton

Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again.

11-11-2021 : Derek Jackson

Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time

08-11-2021 : Paul OBoyle - Q3

Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.

07-11-2021 : Ian Smith

Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S

05-11-2021 : Graham Storey

Great easy to use service ๐Ÿ‘๐Ÿ‘

04-11-2021 : Paul

been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks

31-10-2021 : Lisa Ryan

Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 4154 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
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Trade Supplies Specialists