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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3992 reviews - page: 1

30-09-2020 : John Avery

Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch.

28-09-2020 : LORRAINEJACKSON - ROSE INTERIORS LTD

Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again.

27-09-2020 : Peter Scott

Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better

Thank you

26-09-2020 : Mr M.Holford

Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition.

25-09-2020 : Kevin Hambleton

Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again.

20-09-2020 : Ed Sirett - Make Do

On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.

19-09-2020 : keith readhead

all spot on many thanks

18-09-2020 : Sascha Birch - B. Interiors

Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.

18-09-2020 : daniel lofthouse

Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you.

18-09-2020 : James Evans

My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.

I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub.

12-09-2020 : Tim Mitchell

Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended.

10-09-2020 : Georgina Pearce

Fantastic and delivered promptly

10-09-2020 : Nigel Street - CSI Management Ltd.

Goods arrived in perfect condition and as advised. I was updated fully at all times during the order and delivery procedure both by email and once by telephone.
Stay safe and keep well.
Best regards,
Nigel Street
CSI Management Ltd..

28-08-2020 : Lynne Rowan

Great to contact by phone and text.

28-08-2020 : Edna Fullbrook

Very good service

27-08-2020 : Janice Jackson

I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ

27-08-2020 : Carl Toon

Prompt reply to enquiry and prompt delivery of goods

23-08-2020 : Robert Millington

Very good and prompt, using special delivery.

21-08-2020 : Michael Uttley

Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK

18-08-2020 : michael cooney

Excellent service, great communication, would definitely use your company again

17-08-2020 : michael cooney

Excellent service, great communication, would definitely use your company again

17-08-2020 : John Pattison

Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub.

16-08-2020 : Doreen Binnie

Easy to order on line. Excellent service. Goods arrived promptly and exactly as described.

14-08-2020 : P Masters

mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others.

09-08-2020 : I Lowe

Great service, goods arrived a day early .

07-08-2020 : Stephen Hanmer

Order received on time. Great customer service. Thanks again!

06-08-2020 : Paul Edwards

Great service prompt. No hassle. Would use again thanks

31-07-2020 : Barbara Haydon

Prompt delivery

27-07-2020 : Jennette Bradbury

excellent service would highly recommend using this company

23-07-2020 : Charles Young

I would recommend this business without reserve, a very good and helpful service which is all one can ask for.

23-07-2020 : Kelly Govier - MD Govier Electrical Engineering Ltd

Great communication and brilliant product.

22-07-2020 : Amanda Golley - Mrs

I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family.

19-07-2020 : Geoffrey Forrester

Got the part ok. Staff were helpful.
Time you ditch TNT.

18-07-2020 : Damian Adams

Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.

18-07-2020 : Wendy Brown - Mrs

Very helpful, items ordered were perfect and delivery super fast. Highly recommend.

17-07-2020 : Derek Leslie - Premier Oil Aberdeen Services Ltd

Thank you for my parts and thank you for delivering them so quickly.

07-07-2020 : WINT LEES - Mr

Excellent service and del.

05-07-2020 : Martyn Jenkins

all very good thank you

03-07-2020 : EDWARD

Excellent service all round, very helpful on the phone in sorting out the order.

03-07-2020 : Michael Jocelyn

I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great.

01-07-2020 : Mr Tim Green

Just what I wanted and at a much better price for the item and the carriage than other suppliers.

29-06-2020 : Jane Middleton - Mrs

We’re very pleased with our purchases. The service we received from yourselves was excellent.

27-06-2020 : Mr David Gordon

Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.

27-06-2020 : Mike Parkin

I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.

24-06-2020 : Chris Goss

Very efficient - item turned up at scheduled time. Thank you

24-06-2020 : Ian long

Great service,prompt delivery great company to deal with.

18-06-2020 : Patrick Timms

Great communication, rapid delivery, highly recommended, thanks!

17-06-2020 : chris broughton

Great service would recommend

14-06-2020 : Val Robson

Excellent advice, followed by very quick delivery.

13-06-2020 : David Hill

Very good service thank you

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3992 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2020 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists