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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Wednesday 24, October 2018
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Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 3725 reviews - page: 1

20-10-2018 : Douglas Anderson

Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks

19-10-2018 : John - Bethel

Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them

19-10-2018 : Chaten Parmar

The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.

19-10-2018 : Marc McLean - PlumbRite

Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂

18-10-2018 : James Costello

Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks

18-10-2018 : simon chambers - SDC Plumbing

Very good service
Bend over backwards for there customers
Thank you

17-10-2018 : Roy Pittman

Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier.

17-10-2018 : Oliver Sandner

Good and very fast Delivery to Germany. Everything was very good.

11-10-2018 : John Hughes

Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received.

10-10-2018 : Neil Harper

The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH

10-10-2018 : David McColl

Good price, long wait for goods. Updated often why the goods were delayed.

08-10-2018 : Tim Bartlett

Very pleased with product and service provided. My plumber found it easy to install, and it works fine.

27-09-2018 : mrs c a barnard

brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much

27-09-2018 : Jim McCarron - Nichol McKay Ltd

First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
.
Jim McCarron
Plant manager

14-09-2018 : Robert Joseph Wilson

Thanks for your promp service the package was well protected.

10-09-2018 : Ian Currie

My order was delivered on time, as per your confirmation email. Your desk top website was easy to use and I found what I wanted very quickly by typing the products name in the search box. I am very happy with your service and would use you again. Many thanks.

09-09-2018 : Colin Hiscox

Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.

08-09-2018 : Robert tweedie - Stevens electrics

I must thank you for your very prompt delivery.
Ordered on Monday and part installed on Thursday
I was impressed and will use your service again.
Thanks very much

06-09-2018 : Tan SM - TCAM Technology Pte Ltd

We have received the items timely. Thanks.

06-09-2018 : V. Robertson

Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide.

02-09-2018 : Kevin Evans

Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful.

29-08-2018 : Angela

Hello Steven,

Thank you very much - I have received today my order from you including the Armitage Shanks diverter for my mixer bath taps and shower. I am very grateful that you had this item still in stock. Many thanks for all your help.
Wishing you and mytub all the very best.

Kindest regards,

25-08-2018 : David Tourle

My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T..

24-08-2018 : Michael Leonard

Received exactly what I ordered. Description Was accurate. Prompt delivery.

Will use MyTUB again

20-08-2018 : Richard Weeks - Atkins Ltd

Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased.

16-08-2018 : mary beeny

Good service

13-08-2018 : john robson

Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson

12-08-2018 : Mrs

Prompt service online and with delivery since we needed this replacement asap. Many thanks.

10-08-2018 : chris meadows

Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.

09-08-2018 : Keith Day

Excellent value and great customer service. Thank you

09-08-2018 : Gary MODLEY

The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time.

02-08-2018 : andrew mackenzie - speyside trust

service, advice and guidance excellent thanks - prompt delivery too

27-07-2018 : PAUL

Excellent timely service

25-07-2018 : m.h.smith

Very good delivery service thankyou

25-07-2018 : Glyn Prowse - MP building

Many thanks, quick service and at a great price

23-07-2018 : steven - s j wells

Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much

21-07-2018 : Derek Watts

Excellent service and price. Would definitely use again. Thank you

21-07-2018 : Denis McLaughlan

Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with

20-07-2018 : Andy Yates - Andy Yates Ltd

Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services

06-07-2018 : Nigel Acres

Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found.

05-07-2018 : Brian Townley

Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you.

02-07-2018 : edward newell

good service, friendly staff

02-07-2018 : John Beasley - Land Management Ltd

Very good service. Seamless from order to delivery. Thanks, MyTub.

30-06-2018 : Roy King - na

Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.

28-06-2018 : Peter Janes - P Janes ltd

Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again

27-06-2018 : Ataru Onuma

We duly received a package with good condition.
Thanks.

24-06-2018 : edward newell

friendly service people
good products

20-06-2018 : Carolyn Baribeault

Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.

20-06-2018 : Richard Gough

I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks

17-06-2018 : John H. Hughes - Silly Fruit4Fish

We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3725 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2018 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists