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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Thursday 21, November 2019
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Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 3864 reviews - page: 1

16-11-2019 : Robin Jukes-Hughes - Mr

Very prompt service excellent communications, very pleased.

12-11-2019 : Diane Spender

Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.

09-11-2019 : mike chilvers

Good service, would recommend and use again!

07-11-2019 : Jenna Jones - Photonic Measurements

There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround.

06-11-2019 : Paul Donoghue - Kiddie of Southport Ltd

Products arrived earlier than stated worked out good for us excellent service throughout, thank you.

28-10-2019 : Peter Wood

Excellent service.

19-10-2019 : Roxana Crisan

Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!

18-10-2019 : IAN RICHARDSON - CALEDONIAN RAILWAY LTD

Excellent service problems handled promptly and courteously

18-10-2019 : Kevin Hooley - Unicorn metals ltd

User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.

16-10-2019 : ALAN LERRY

Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !

11-10-2019 : Jason Nutkins

Excellent communication throughout right through to delivery. Keep up the excellent service

11-10-2019 : Brian Simmons - Dudley Electrical

Very helpful in our order and delivery was as stated.

09-10-2019 : Despina Fletcher - Vale of Aylesbury Housing Trust

Products were received quickly and I was informed of the order status every step of the way

03-10-2019 : Sylvia Lanchester

I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient

03-10-2019 : Colin Haeusler

Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged.

29-09-2019 : Christine Angelillo

I ordered this sink on line and prepaid the cost . I was pleased to see that delivery charges had not been added. The sink was delivered within 10 days directly to our address. All in all, an excellent service which I would means I will definitely use MyTub again.

28-09-2019 : Steven Dorans - Total Property Care

Super efficient from start to finish, arrived before expected date, top service

27-09-2019 : BRETT SEXTON

Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was

26-09-2019 : RJC MECHANICAL LTD - RJC MECHANICAL LTD

I would just like to say how helpful Steve was in getting this order sorted and out to us. We will definitely use your services again if the occasion arises in the future.

Kind regards Lorraine Munce

21-09-2019 : juan pablo escalante - SEM

Thanks for all.
Good service and answer To customer.
Thanks.

18-09-2019 : Michael Palmer

Thank you for sorting it out, got there in the end.

18-09-2019 : Anthony Drake

Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.

16-09-2019 : Hayley Pugh - Supermarket Alliance Ltd

Thank you so much for the quick delivery. good service.

16-09-2019 : judith gillett

Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done

04-09-2019 : M Purdy

Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you.

02-09-2019 : Frank Alden - ArcusFM

Great service, delayed delivery but I was kept informed at every point. Product as described on the website.

30-08-2019 : ALAN M KIRTLEY

great service ,kept informed about delivery would use again

17-08-2019 : Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel

Great suppliers, keep you informed of progress, use them all the time.

16-08-2019 : Moat Management Ltd - Span Group

Excellent service

15-08-2019 : Andrew Evans

Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.

10-08-2019 : Thomas Walford

Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.

07-08-2019 : Whitby Seafoods Ltd

Service was good, continual feedback on progress was good

05-08-2019 : Mark Fisher

The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way

03-08-2019 : tony wilkin - ace plumbing

Service was outstanding

29-07-2019 : gavin johnston

Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it.

28-07-2019 : Michael Rowlands - Micky Dees

service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it

28-07-2019 : Chris Bushnell

Many thanks. Very swiftly delivered.

26-07-2019 : Georgios Pavlou - JGP Hellas Ltd

Dear Sirs,

Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.

Best regards
George Pavlou

24-07-2019 : Roberta Pyart

I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you.

22-07-2019 : Allen Nault PO 12229 - Ford Electric Supply

I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.

Sincerely

Allen Nault
Montreal, Canada

16-07-2019 : NIKOLAOS FOUDOULAKIS

Very good service thank you

12-07-2019 : paul humphreys

Great service, thanks

10-07-2019 : John Beasley - Land Management Ltd

Thanks for your help with my order. One or two hiccups but very professional service. 1010.

05-07-2019 : Maria Vasilyeva

Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.

Thanks,
Maria

29-06-2019 : Lynn Gale

Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.

26-06-2019 : Richard Avenell

Excellent and very helpful service in all respects, thank you.

Best regards Richard Avenell

24-06-2019 : Paul Stephenson

Very fast delivery, All parts delivered as per order.
Thanks for your help

23-06-2019 : Mr J Neave

good product very good service would buy from you again

22-06-2019 : George Paparestis

Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.

15-06-2019 : Piers Walker

Quick service and great communication.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3864 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2019 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists