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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies Upto 60% off RRP
Friday 17, November 2017
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Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3562 reviews - page: 1

16-11-2017 : Richard Cannon

What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!

15-11-2017 : Mark Alcock - Milspeed ltd

A great service and speedy delivery, excellent.

15-11-2017 : Jo Behari

I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks

11-11-2017 : Emma Bowman

Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.

11-11-2017 : Charles W Marshall

Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality compnent

04-11-2017 : Arnie Burrows

I enquired about the Matrix for a Focal Point gas fire as I wasnt sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.

02-11-2017 : Mark Eaton

Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.

31-10-2017 : Anthony Mobbs

The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you dont see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub.

27-10-2017 : Samuel Lupton - Envirojet

Great Service, Very Promp, reasonably Priced.

Thanks Envirojet

26-10-2017 : Lucy Giles-Townsend

All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others.

25-10-2017 : walter anderson

Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson

25-10-2017 : Chung Hang Wong

I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars.

20-10-2017 : Frank Chadwick

When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub.

20-10-2017 : Cargill Meats Europe - Cargill Hatchery

Thank you for your quick response.
Look forward to doing business going forward !

19-10-2017 : Bob Harley

Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.

19-10-2017 : Joan Vickers

Good service and products

19-10-2017 : David McCombe - Mr

Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.

18-10-2017 : Martin Tlaskal

We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.

16-10-2017 : Robert Rossbacher

Dear Sirs,

thank you very much for your E-Mail.

We get our order and till now everything is fine, so thank you very much.

Kind regards,

Robert Rossbacher

16-10-2017 : Brian Farren

Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.

16-10-2017 : Dave Higgins - University of Bath

Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.

15-10-2017 : George Haisman

Satisfactory service in everyway

14-10-2017 : paul maguire

Great service and good price. Thanks.

14-10-2017 : Rob Gibson

Very pleased with the service and delivery. Everyone I dealt with was very helpful.

14-10-2017 : John Carnall

I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.

12-10-2017 : james folkes

Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.

11-10-2017 : John Hawson - City of London School

All products arrived on time - Good service

08-10-2017 : matthew tulley

Parts arrived on time and in good condition. Thanks.

05-10-2017 : Steve Greenland - Seaforth Services Ltd.

Good prompt service, very well priced as well cheaper than prices quoted by local suppliers

01-10-2017 : Noel Wilson

Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!

30-09-2017 : phil pritchard

FIVE STAR CUSTOMER SERVICE PROVIDED

30-09-2017 : Ronald Shore-Marston

Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers

30-09-2017 : Ronald Shore-Marston

Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with.

24-09-2017 : Pravin Gopal

The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you.

22-09-2017 : Mr. David Duke -

Service was good and I was kept informed of delivery updates.

22-09-2017 : Lisa Smith - Bircham Dyson Bell

I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you.

22-09-2017 : Manfred Ploesch

Very fast delivery. Top Ware. Top ware. Gradly again.

22-09-2017 : andy moss

Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss

15-09-2017 : Robin Turner

Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.

09-09-2017 : Duncan Kury

What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would.

09-09-2017 : Vlastimil Kalmus

The order was delivered in order. Thank you for your cooperation.

07-09-2017 : Andy Yates - Andy Yates Ltd

I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services

07-09-2017 : Chan Wai Yin - William

All is ok, the delivery cost is a little high.

04-09-2017 : Martin Frain

Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me

30-08-2017 : Geoff Sanders

Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended.

27-08-2017 : LAO YUEN NING

Excellent service.goods received in a very good condition with nice.packaging

Thank.you again.for.the.great.assistance

22-08-2017 : Di Evans

Excellent service
Quick with a response to a problem
Will definitely recommend to family friends

19-08-2017 : John

First Class Service.
Delivered on time.
Kept informed of order status.

18-08-2017 : Elizabeth Welch

Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others

17-08-2017 : Martin Miles

Thanks for the quick delivery. The Driver was a very friendly chap!

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 3562 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2017 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists