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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Upto 60% off RRP
Tuesday 30, November 2021
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Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 4116 reviews - page: 1

20-11-2021 : Chris Moyler - C&S Building Services

Excellent service. I ordered the wrong part and they took it back without any problem.

18-11-2021 : Amanda Butcher

Quick despatch, easy website to use, good comms and great value

17-11-2021 : Pamela Gill

well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful.

13-11-2021 : John Muskett

Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.

13-11-2021 : Pam Copplestone

Best price on the net for the items I wanted and super fast delivery.
Whats not to like

12-11-2021 : Neil Scroxton

Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again.

11-11-2021 : Derek Jackson

Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time

08-11-2021 : Paul OBoyle - Q3

Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.

07-11-2021 : Ian Smith

Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S

05-11-2021 : Graham Storey

Great easy to use service 👍👍

04-11-2021 : Paul

been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks

31-10-2021 : Lisa Ryan

Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.

23-10-2021 : Tim Pearce

Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks

22-10-2021 : Anne Pritchard

Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.

22-10-2021 : Michael Leonard

Parts delivered promptly. Exactly what I ordered. very happy with the service.

21-10-2021 : Angela Foister

Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.

15-10-2021 : Monique Rodriguez

Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.

Thank you

14-10-2021 : Ben Cole

Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.

08-10-2021 : Jasmine Durrant - DBS-Projects

Excellent service. Very fast responding to my email enquiries and order was very well packaged and delivered promptly. Will definitely be using mytub as often as we are able to for future orders.

02-10-2021 : Julia Horne

I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you.

01-10-2021 : Michael Fellows

Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart.

30-09-2021 : Clive Townley

Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high.

26-09-2021 : Jenny

My order was delivered promptly and correctly. I am delighted with the service!

26-09-2021 : Colin Scanlon - Firecheck Ltd

Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited

24-09-2021 : Michael Hargraves

Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good.

12-09-2021 : Roger Evans

Only supplier for the product I wanted. Easy to order, quick delivery. Great service.

10-09-2021 : Geoff Williamson

Very pleased with your helpful service and the delivered products

09-09-2021 : Michael Claydon

Very pleased with service

21-08-2021 : Isabel - Jones

I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub.

20-08-2021 : John Wardley

Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.

19-08-2021 : Stephen L Wakefield

All good, especially the comms - many thanks and much obliged. Steve

11-08-2021 : Ian Simms - EFABS

Had what i needed at a good price and quick delivery

07-08-2021 : John Carley

Excellent service, prompt delivery

30-07-2021 : Patricia McCarter

Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.

25-07-2021 : Andrew Bates

Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock

Thanks very much

24-07-2021 : Barbara Butcher - The Mitre Inn

Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you

23-07-2021 : GREGORY PRZYBYLSKI - AUSTRALASIAN YACHT SERVICES PTY LTD

Wonderful, prompt, courteous service. The parts I required were supplied on time and at a very reasonable price to my business in Australia. Thank you to all at MyTub.

11-07-2021 : Jane davies

Really pleased with this sink, was kept well informed with delivery

10-07-2021 : Martin Doidge

Organisation was great & Delivered quickly

07-07-2021 : Miranda varnam

Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery.

03-07-2021 : Mary Pollard

Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard

25-06-2021 : Jill Longman

Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again.

20-06-2021 : Keith Foster

Received thank you albeit longer than expected.

16-06-2021 : Paul Day

Easy to use website, good prices, swift delivery. Would happily use again.

14-06-2021 : John Lawton

Good website. Good prices. Excellent service. Thank you.

13-06-2021 : Asha Ravi

Prompt service, product as described and at a very reasonable price.
Will use service again when necessary.

19-05-2021 : Constantin - VIESSMANN engineer limited

Top-notch people very very helpful

15-05-2021 : pete heppleston - pete heppleston

Exactly what I needed.
Worked immediately and fitted into my system
Easy to install

15-05-2021 : William Francis

Quick and efficient service

11-05-2021 : Mrs Marian Simmonds

Very good company keeping me updated although delivery took longer than expected I have now received my order.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 4116 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
Copyright 2007 - 2021 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists