Customer FeedBack

A competitive price and fast free delivery will certainly buy a from this company again

I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order.

I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.

Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers.

I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.

Part arrived safely thanks I was surprised by the amount of packaging for such a small item

Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!

Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently.

Good products and good service.

Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃

The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done!

I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***

After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub.

My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated.

Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help

Very good communication and helpful when there was an issue with my order

order arrived ok thank you all good

Very happy with the prompt service.

Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.

Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight.

Ordered easily and delivered as advertised. All good

Brilliant service from mytub, easy to order online and delivery was very quick.

Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend

Can't complain superb

Just as expected. Thank you.

Excellent speedy service, at a very competitive price.

Great service. Delivered as expected on time. Very nice replacement unit. Thank you

Excellent service. Thank you so much

Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly.

Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered.

Excellent service could not be better thankyou for all your help
Highly
recomended

Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement.

Right product delivered very quickly within a day of ordering. Excellent service thank you.

I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again.

Efficient and prompt despatch
Product as expected
Easy ordering

Great service and pricing. NO.1 supplier for me.

Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James

Excellent communication, efficient service, product as described

excellent service.

Item arrived quickly and very pleased and would most certainly order from My Tub again.

Product matched expectation. Delivery was inconveniently delayed but service was exceptional.

I was kept well informed and knew mytub were proactively working to sort things out.

I would definitely recommend and use mytub again.

Easy to use, efficient and speedy delivery. Thankyou

Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.

excellent all round!

I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.

Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.

Fast and efficient delivery - pleased with my purchase

Order came on time, just what I wanted, and got me out of a mess. So thanks.

All fine. Good service.

Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks.