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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Coronavirus - We are working tirelessly to keep our colleagues safe and deliveries operating as normal where-ever possible to support your business.

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Monday 14, June 2021
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 4072 reviews - page: 1

14-06-2021 : John Lawton

Good website. Good prices. Excellent service. Thank you.

13-06-2021 : Asha Ravi

Prompt service, product as described and at a very reasonable price.
Will use service again when necessary.

19-05-2021 : Constantin - VIESSMANN engineer limited

Top-notch people very very helpful

15-05-2021 : pete heppleston - pete heppleston

Exactly what I needed.
Worked immediately and fitted into my system
Easy to install

15-05-2021 : William Francis

Quick and efficient service

11-05-2021 : Mrs Marian Simmonds

Very good company keeping me updated although delivery took longer than expected I have now received my order.

06-05-2021 : Armando McCray

Thanks, Armando McCray for mytub.co.uk

03-05-2021 : Peter Brayton

Very efficient and helpful thank you

30-04-2021 : Nicola Phillips

Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.

26-04-2021 : Zakiya Hanslot

very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much

25-04-2021 : Steven Rule - The Billowing Loaf Ltd

I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.

Steve was an absolute gent throughout.

5 stars.

24-04-2021 : ron carrick

Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks.

18-04-2021 : PHILIP WILKINSON

Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!

15-04-2021 : Frederick Harris

would recommend to anyone, service was good and material arrived when they said it would. the main reception was very helpful as was the staff on the ordering side ringing me to make sure what was order was going to fit what we needed it for.

11-04-2021 : Vic Warth

The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.

10-04-2021 : michael limon

Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML.

10-04-2021 : Keith Montague

Excellent, quick service.

10-04-2021 : John Cleeves

Yes I have my order, great service with the order and delivery.

03-04-2021 : Peter Smith

Very efficient service. Would recommend you 100%.

24-03-2021 : Nigel Spargo

Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.

18-03-2021 : Walter Carr - Walter Carr

1st time using this company excellent service from start to getting the order thanks again will use you again

14-03-2021 : Shirley Kirk

Delighted with the service. Thank you

11-03-2021 : Steven saxon

Fantastic price great service and product great 1st class service all round will be using again

04-03-2021 : Ruaridh Macleod - Boiler Services Forfar

All good, Little slow in arriving, but the pandemic is slowing most things down!

25-02-2021 : Roy Nichols

Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.

23-02-2021 : Stephen Spence

Very happy with service

21-02-2021 : Stephen Spence

Very happy with service

21-02-2021 : Helen Higgons

Quick delivery. Good response to e-mail queries.

20-02-2021 : J M Whittam

The online system was easy to use and the order came within 2 days - great service 😁

19-02-2021 : E M Holland

Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you.

12-02-2021 : Ian Wright - iwDesign3d

Thanks for a swift speedy delivery.
Ian

10-02-2021 : Julia Hughes

Thank You
Very good service and all is fine
Julia

10-02-2021 : Michael Howard Humphreys

A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company

10-02-2021 : David Hamilton

Arrived on time. No problems.

07-02-2021 : Paul Cartwrig

Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.

The delivery wait was reasonable and the item was well packaged.

I have saved the website details to my favourites.

Thank you.

07-02-2021 : Jean Morgan

My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.

06-02-2021 : James Reynolds -

excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again

03-02-2021 : Kenneth Appleby

Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.

31-01-2021 : Barry Hills

Very efficient service

31-01-2021 : Robin Cooper - Morgan Cooper Limited

Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.

31-01-2021 : david daley

Good service. Very quick delivery

30-01-2021 : Peter Clothier

Good customer service. Prompt delivery.

30-01-2021 : Andrew Melton

First time I have used yourselves but will definately use again much better than some of the suppliers I have used.

28-01-2021 : Chris Franklin

While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.

25-01-2021 : Raymond Newman G & H Plumbing

Excellent service, competitive price on this item. Tap fitted and customer very happy.

25-01-2021 : Barney Scott

Great service, best price I could find and the item arrived very quickly. 100% satisfied!

17-01-2021 : Dale Rathbone

After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁

15-01-2021 : Scott Hughes

Excellent customer service
Quality item
Quick delivery

14-01-2021 : Mark

Good service

09-01-2021 : Darren Plowman-Read

Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks.

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 4072 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2021 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists