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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Coronavirus - We are working tirelessly to keep our colleagues safe and deliveries operating as normal where-ever possible to support your business.

Upto 60% off RRP
Monday 20, September 2021
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

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Displaying: 1 - 50 of 4091 reviews - page: 1

12-09-2021 : Roger Evans

Only supplier for the product I wanted. Easy to order, quick delivery. Great service.

10-09-2021 : Geoff Williamson

Very pleased with your helpful service and the delivered products

09-09-2021 : Michael Claydon

Very pleased with service

21-08-2021 : Isabel - Jones

I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub.

20-08-2021 : John Wardley

Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.

19-08-2021 : Stephen L Wakefield

All good, especially the comms - many thanks and much obliged. Steve

11-08-2021 : Ian Simms - EFABS

Had what i needed at a good price and quick delivery

07-08-2021 : John Carley

Excellent service, prompt delivery

30-07-2021 : Patricia McCarter

Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.

25-07-2021 : Andrew Bates

Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock

Thanks very much

24-07-2021 : Barbara Butcher - The Mitre Inn

Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you

23-07-2021 : GREGORY PRZYBYLSKI - AUSTRALASIAN YACHT SERVICES PTY LTD

Wonderful, prompt, courteous service. The parts I required were supplied on time and at a very reasonable price to my business in Australia. Thank you to all at MyTub.

11-07-2021 : Jane davies

Really pleased with this sink, was kept well informed with delivery

10-07-2021 : Martin Doidge

Organisation was great & Delivered quickly

07-07-2021 : Miranda varnam

Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery.

03-07-2021 : Mary Pollard

Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard

25-06-2021 : Jill Longman

Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again.

20-06-2021 : Keith Foster

Received thank you albeit longer than expected.

16-06-2021 : Paul Day

Easy to use website, good prices, swift delivery. Would happily use again.

14-06-2021 : John Lawton

Good website. Good prices. Excellent service. Thank you.

13-06-2021 : Asha Ravi

Prompt service, product as described and at a very reasonable price.
Will use service again when necessary.

19-05-2021 : Constantin - VIESSMANN engineer limited

Top-notch people very very helpful

15-05-2021 : pete heppleston - pete heppleston

Exactly what I needed.
Worked immediately and fitted into my system
Easy to install

15-05-2021 : William Francis

Quick and efficient service

11-05-2021 : Mrs Marian Simmonds

Very good company keeping me updated although delivery took longer than expected I have now received my order.

06-05-2021 : Armando McCray

Thanks, Armando McCray for mytub.co.uk

03-05-2021 : Peter Brayton

Very efficient and helpful thank you

30-04-2021 : Nicola Phillips

Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.

26-04-2021 : Zakiya Hanslot

very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much

25-04-2021 : Steven Rule - The Billowing Loaf Ltd

I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.

Steve was an absolute gent throughout.

5 stars.

24-04-2021 : ron carrick

Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks.

18-04-2021 : PHILIP WILKINSON

Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!

15-04-2021 : Frederick Harris

would recommend to anyone, service was good and material arrived when they said it would. the main reception was very helpful as was the staff on the ordering side ringing me to make sure what was order was going to fit what we needed it for.

11-04-2021 : Vic Warth

The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.

10-04-2021 : michael limon

Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML.

10-04-2021 : Keith Montague

Excellent, quick service.

10-04-2021 : John Cleeves

Yes I have my order, great service with the order and delivery.

03-04-2021 : Peter Smith

Very efficient service. Would recommend you 100%.

24-03-2021 : Nigel Spargo

Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.

18-03-2021 : Walter Carr - Walter Carr

1st time using this company excellent service from start to getting the order thanks again will use you again

14-03-2021 : Shirley Kirk

Delighted with the service. Thank you

11-03-2021 : Steven saxon

Fantastic price great service and product great 1st class service all round will be using again

04-03-2021 : Ruaridh Macleod - Boiler Services Forfar

All good, Little slow in arriving, but the pandemic is slowing most things down!

25-02-2021 : Roy Nichols

Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.

23-02-2021 : Stephen Spence

Very happy with service

21-02-2021 : Stephen Spence

Very happy with service

21-02-2021 : Helen Higgons

Quick delivery. Good response to e-mail queries.

20-02-2021 : J M Whittam

The online system was easy to use and the order came within 2 days - great service 😁

19-02-2021 : E M Holland

Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you.

12-02-2021 : Ian Wright - iwDesign3d

Thanks for a swift speedy delivery.
Ian

page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 1 - 50 of 4091 reviews - page: 1

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2021 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists