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Address : MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN


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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Feedback
Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved... 
...stephen Wheeler
Hi, Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths. For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation. Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length Otherwise, everything was as expected. Thanks,... 
...Mr Peter Suttle
Excellent! Very impressed. Very happy.... 
...Robert Wakefield
Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced... 
...MARTIN SEYMOUR
Dear MyTub, Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded. John Hey... 
...John Hey
As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ... 
...Frank Neale
very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.... 
...David Hunt
Good speedy service with no hitches. I just worked.... 
...John lawson
It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!... 
...Margaret Pringle
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting! You need to get your act together, I will never use Mytub again. Still convinced you write the rave reviews yourself. Frank. ------------- ------------------------ Dear Frank Good afternoon, I am very sorry for your experience. No excuses, all I can see looking at the order is we chased this up with the manufacture a lot. We gave up & got in from another branch which meant it had to go through several sets of hands. I am really sorry we did not keep you informed as we should have and normaly do. Regards ... 
...Frank Conway
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
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