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home > price matching
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We aim to provide you with
a very good price without compromising on service,
we will however do our best to match the price of any
genuine reputable merchant should you have seen the
items cheaper but still wish to benefit from using our
company.
• Our Price Matching does not include internet auction sites.
• The product must be exactly the same as we are selling.
• Please bear in mind that some other sites don't always tell you about their delivery charges, handling fees nor provide the level of service you will get from MyTub.
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So, why should you choose MyTub?
- At MyTub we simply provide good, fair and honest prices whilst not compromising on what we believe to be the best customer service you will experience from any plumbing supplies company in the UK.
- You are dealing with 28 years of "hands on real world" plumbing experience.
- Our fully trained staff are dedicated to ensuring your order is delivered to you in one piece, when we say it will be, whilst keeping you informed every step of the way with not only the good news but also any unfortunate bad news.
- We are in contact with every major manufacture for pre sales, after sales and warranty issues to ensure you get correct, prompt service and information.
- Deliveries (ex spare parts) are delivered to you personally by our distribution system, not a courier.
We say Communication, communication, communication what is the price for peace of mind that your goods will get to you in one piece and on time?
The proof of our statement is in the pudding, here is what our customers say who have kindly taken the time to write to us. |
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships... ...G Reynolds
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub.... ...Paul Harrop
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Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend ... ...Peter foster
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service, advice and guidance excellent thanks - prompt delivery too... ...andrew mackenzie - speyside trust
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards... ...Peter Hobbs
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Great service, friendly, helpful and quick.... ...John McQueen
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ... ...Eddie Mc Goldrick
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more reviews... |
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