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home > price matching
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We aim to provide you with
a very good price without compromising on service,
we will however do our best to match the price of any
genuine reputable merchant should you have seen the
items cheaper but still wish to benefit from using our
company.
• Our Price Matching does not include internet auction sites.
• The product must be exactly the same as we are selling.
• Please bear in mind that some other sites don't always tell you about their delivery charges, handling fees nor provide the level of service you will get from MyTub.
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So, why should you choose MyTub?
- At MyTub we simply provide good, fair and honest prices whilst not compromising on what we believe to be the best customer service you will experience from any plumbing supplies company in the UK.
- You are dealing with 28 years of "hands on real world" plumbing experience.
- Our fully trained staff are dedicated to ensuring your order is delivered to you in one piece, when we say it will be, whilst keeping you informed every step of the way with not only the good news but also any unfortunate bad news.
- We are in contact with every major manufacture for pre sales, after sales and warranty issues to ensure you get correct, prompt service and information.
- Deliveries (ex spare parts) are delivered to you personally by our distribution system, not a courier.
We say Communication, communication, communication what is the price for peace of mind that your goods will get to you in one piece and on time?
The proof of our statement is in the pudding, here is what our customers say who have kindly taken the time to write to us. |
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Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
Thanks,
Mick Gordon....
...Mick Gordon
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Very happy with service...
...Stephen Spence
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!...
...Chloe Whiskin
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend...
...Ms Montague
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks...
...Graham Wright
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!...
...Mr. Bali Jhalli
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got....
...Jayne Lund
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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Good price and excellent service ...
...Dougie Skinner
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more reviews... |
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