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home > price matching
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We aim to provide you with
a very good price without compromising on service,
we will however do our best to match the price of any
genuine reputable merchant should you have seen the
items cheaper but still wish to benefit from using our
company.
• Our Price Matching does not include internet auction sites.
• The product must be exactly the same as we are selling.
• Please bear in mind that some other sites don't always tell you about their delivery charges, handling fees nor provide the level of service you will get from MyTub.
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So, why should you choose MyTub?
- At MyTub we simply provide good, fair and honest prices whilst not compromising on what we believe to be the best customer service you will experience from any plumbing supplies company in the UK.
- You are dealing with 28 years of "hands on real world" plumbing experience.
- Our fully trained staff are dedicated to ensuring your order is delivered to you in one piece, when we say it will be, whilst keeping you informed every step of the way with not only the good news but also any unfortunate bad news.
- We are in contact with every major manufacture for pre sales, after sales and warranty issues to ensure you get correct, prompt service and information.
- Deliveries (ex spare parts) are delivered to you personally by our distribution system, not a courier.
We say Communication, communication, communication what is the price for peace of mind that your goods will get to you in one piece and on time?
The proof of our statement is in the pudding, here is what our customers say who have kindly taken the time to write to us. |
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper...
...J Cropper
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...
...mr keith fisk
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds...
...TERENCE MCSTAY
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub....
...T Bromley
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Order was recieved on time, as per specification and in excellent condition! Well done!...
...A Prokopchuk
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!...
...J H Edwards
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****...
...Mr john law
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...
...Mark Fowler - Trade Connections Ltd
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more reviews... |
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