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home > price matching
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We aim to provide you with
a very good price without compromising on service,
we will however do our best to match the price of any
genuine reputable merchant should you have seen the
items cheaper but still wish to benefit from using our
company.
• Our Price Matching does not include internet auction sites.
• The product must be exactly the same as we are selling.
• Please bear in mind that some other sites don't always tell you about their delivery charges, handling fees nor provide the level of service you will get from MyTub.
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So, why should you choose MyTub?
- At MyTub we simply provide good, fair and honest prices whilst not compromising on what we believe to be the best customer service you will experience from any plumbing supplies company in the UK.
- You are dealing with 28 years of "hands on real world" plumbing experience.
- Our fully trained staff are dedicated to ensuring your order is delivered to you in one piece, when we say it will be, whilst keeping you informed every step of the way with not only the good news but also any unfortunate bad news.
- We are in contact with every major manufacture for pre sales, after sales and warranty issues to ensure you get correct, prompt service and information.
- Deliveries (ex spare parts) are delivered to you personally by our distribution system, not a courier.
We say Communication, communication, communication what is the price for peace of mind that your goods will get to you in one piece and on time?
The proof of our statement is in the pudding, here is what our customers say who have kindly taken the time to write to us. |
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.... ...Karen Rumsey
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.... ...Martin Nickless
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ... ...Martyn Probert
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.... ...Stephen Grayson
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings... ...Adele Hemmings
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object... ...robert sexton
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.... ...Ian Lewis
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer!... ...Shyam Valand
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Excelent service will shop with them again... ...Stephen Paul James
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Brilliant service. Very well packaged.... ...sabrina allybokus
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more reviews... |
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