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home > online security
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| Worried about buying
online from us? Look for the padlock.
Before entering sensitive information (such as your
credit or debit card details) into a website, you should
always check that this information is being handled
in a secure manner. Make sure that the data being sent
is encrypted (i.e. scrambled or encoded) as this makes
it much more difficult for anyone else to read or change
your personal information.
Whenever you are typing in personal information, make
sure that the web address (in the address bar) begins
with https (the s stands for 'secure'). Also check to
see if a small locked padlock appears in the browser
window. You need to check that it is in the window frame
of the browser itself. |
Verified by Visa
Verified by Visa protects your card against unauthorised
use and gives you peace of mind when shopping online.
Once you’ve signed up to Verified by Visa, you’ll
be protected whenever you make an online payment with
your Visa card at any one of more than 300,000 web sites
across Europe.
Verified by Visa involves two quick steps to authenticate
your purchase.
- First you’ll see the personal message that
you provided when you signed up for Verified by Visa
and that only you and your bank know about. This lets
you know that the security screen you’re seeing
is genuine.
- Then you’ll be asked to enter your Verified
by Visa password.

MasterCard® SecureCode™
MasterCard, along with your card issuing bank, is concerned
about the online security of its cardholders. MasterCard
SecureCode enhances your current MasterCard card with
a secret code to protect against unauthorized use of
your card when you shop online at participating merchants.
If your MasterCard credit or debit card or Maestro card
is issued by one of the following financial institutions
you can register for a MasterCard SecureCode now. If
your issuer is not on the list, check back frequently-new
issuers are being added all the time.
Accepted all over the web
More than 575,000 online retailers support transactions
made with SecureCode. Look for the logo when you're
providing your payment information. The best way to
pay on the internet®.
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ... ...Martyn Probert
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged... ...Chartwood Design Ltd
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Good communication and quick delivery. Would highly recommend... ...Angela Ralte
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks.... ...Devbai Ruda - Eurocontractor Ltd
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Good service... ...Michael Crowther
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly.... ...N K Varma
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall... ...John McDougall - Safehinge
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Good service keen price... ...MDLamb
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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.... ...Victor Wattley
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Great service and communication ... ...Charlie Youlten
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