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home > online security
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| Worried about buying
online from us? Look for the padlock.
Before entering sensitive information (such as your
credit or debit card details) into a website, you should
always check that this information is being handled
in a secure manner. Make sure that the data being sent
is encrypted (i.e. scrambled or encoded) as this makes
it much more difficult for anyone else to read or change
your personal information.
Whenever you are typing in personal information, make
sure that the web address (in the address bar) begins
with https (the s stands for 'secure'). Also check to
see if a small locked padlock appears in the browser
window. You need to check that it is in the window frame
of the browser itself. |
Verified by Visa
Verified by Visa protects your card against unauthorised
use and gives you peace of mind when shopping online.
Once you’ve signed up to Verified by Visa, you’ll
be protected whenever you make an online payment with
your Visa card at any one of more than 300,000 web sites
across Europe.
Verified by Visa involves two quick steps to authenticate
your purchase.
- First you’ll see the personal message that
you provided when you signed up for Verified by Visa
and that only you and your bank know about. This lets
you know that the security screen you’re seeing
is genuine.
- Then you’ll be asked to enter your Verified
by Visa password.

MasterCard® SecureCode™
MasterCard, along with your card issuing bank, is concerned
about the online security of its cardholders. MasterCard
SecureCode enhances your current MasterCard card with
a secret code to protect against unauthorized use of
your card when you shop online at participating merchants.
If your MasterCard credit or debit card or Maestro card
is issued by one of the following financial institutions
you can register for a MasterCard SecureCode now. If
your issuer is not on the list, check back frequently-new
issuers are being added all the time.
Accepted all over the web
More than 575,000 online retailers support transactions
made with SecureCode. Look for the logo when you're
providing your payment information. The best way to
pay on the internet®.
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Excellent service at good price - thank you.... ...M.B.Services
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
... ...Nicholas Undrell
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt... ...Laurie Shadbolt
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Good service - well done!... ...david anderson
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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous... ...Peter Rush
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Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service.... ...Keith Wright
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.... ...Robert Elward
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you... ...MR TIMOTHY WILLIAMS
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ... ...Gavin Bhandari
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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