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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Online Security


Worried about buying online from us? Look for the padlock, Mytub uses an Extended Validation (EV SSL) Certificate, the highest levels of authenticity available.

ssl certificate

With an EV SSL, the Certificate Authority (CA) checks the right of the applicant to use a specific domain name plus, it conducts a thorough vetting of the organization. The issuance process of EV SSL Certificates is strictly defined in the EV Guidelines, as formally ratified by the CA/Browser forum in 2007. All the steps required for a CA before issuing a certificate are specified here including:

  • Verifying the legal, physical and operational existence of the entity
  • Verifying that the identity of the entity matches official records
  • Verifying that the entity has exclusive right to use the domain specified in the EV SSL Certificate
  • Verifying that the entity has properly authorized the issuance of the EV SSL Certificate

The latest, and possibly most significant, advancement in SSL technology since its initial inception follows the standardized Extended Validation guidelines. New high security browsers such as Microsoft Internet Explorer 7+, Opera 9.5+, Firefox 3+, Google Chrome, Apple Safari 3.2+ and iPhone Safari 3.0+ identify Extended SSL Certificates and activate the browser interface security enhancements, such as the green bar or green font. For customers who wish to assert the highest levels of authenticity, this is the ideal solution.

Verified by Visa

Verified by Visa protects your card against unauthorised use and gives you peace of mind when shopping online.

Once you’ve signed up to Verified by Visa, you’ll be protected whenever you make an online payment with your Visa card at any one of more than 300,000 web sites across Europe.

Verified by Visa involves two quick steps to authenticate your purchase.

  • First you’ll see the personal message that you provided when you signed up for Verified by Visa and that only you and your bank know about. This lets you know that the security screen you’re seeing is genuine.
  • Then you’ll be asked to enter your Verified by Visa password.

Verified by VISA

MasterCard® SecureCode™

MasterCard, along with your card issuing bank, is concerned about the online security of its cardholders. MasterCard SecureCode enhances your current MasterCard card with a secret code to protect against unauthorized use of your card when you shop online at participating merchants. If your MasterCard credit or debit card or Maestro card is issued by one of the following financial institutions you can register for a MasterCard SecureCode now. If your issuer is not on the list, check back frequently-new issuers are being added all the time.

Accepted all over the web
More than 575,000 online retailers support transactions made with SecureCode. Look for the logo when you're providing your payment information. The best way to pay on the internet®.

MasterCard SecureCode


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Feedback
Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :... 
...Milan Vadera
You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would. Many thanks Peter... 
...Peter Bartholomew
Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!... 
...George M Bish
Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ... 
...colin clubb
Quick efficient service and great, friendly communications, well done!... 
...Adam Peters
The parts for my Ideal Standard lavatory were delivered as promised. I was kept informed as the order progressed, so cannot fault your delivery system. The parts proved difficult to fit new hinges for a Space toilet seat as Ideal Standard, in their wisdom, changed the seat design and although my toilet was delivered well after the change, it was still the old model. However, with a bit of cutting and fiddling, I got it to fit. So I cant complain at all about MyTub, but am very unhappy with Ideal Standard and wont be buying their products in future. The hinge should never have failed in the first place... 
...Andre Botherway
Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again. The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper! ... 
...Rory McGuire
The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering. Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company. ... 
...Graham Ward
Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock. However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time. Customer support was great! Miss-leading customers at point of order first class!! Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!... 
...Philip Gould
Absolutely fantastic service.... 
...Paul Wilson
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MyTub ltd Plumbing Supplies  
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
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