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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Online Security


Worried about buying online from us? Look for the padlock.

Before entering sensitive information (such as your credit or debit card details) into a website, you should always check that this information is being handled in a secure manner. Make sure that the data being sent is encrypted (i.e. scrambled or encoded) as this makes it much more difficult for anyone else to read or change your personal information.

Whenever you are typing in personal information, make sure that the web address (in the address bar) begins with https (the s stands for 'secure'). Also check to see if a small locked padlock appears in the browser window. You need to check that it is in the window frame of the browser itself.

Verified by Visa

Verified by Visa protects your card against unauthorised use and gives you peace of mind when shopping online.

Once you’ve signed up to Verified by Visa, you’ll be protected whenever you make an online payment with your Visa card at any one of more than 300,000 web sites across Europe.

Verified by Visa involves two quick steps to authenticate your purchase.

  • First you’ll see the personal message that you provided when you signed up for Verified by Visa and that only you and your bank know about. This lets you know that the security screen you’re seeing is genuine.
  • Then you’ll be asked to enter your Verified by Visa password.

Verified by VISA

MasterCard® SecureCode™

MasterCard, along with your card issuing bank, is concerned about the online security of its cardholders. MasterCard SecureCode enhances your current MasterCard card with a secret code to protect against unauthorized use of your card when you shop online at participating merchants. If your MasterCard credit or debit card or Maestro card is issued by one of the following financial institutions you can register for a MasterCard SecureCode now. If your issuer is not on the list, check back frequently-new issuers are being added all the time.

Accepted all over the web
More than 575,000 online retailers support transactions made with SecureCode. Look for the logo when you're providing your payment information. The best way to pay on the internet®.

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Feedback
Hello Team, I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection. I will certainly use your service again if I have other similar requirements. Many thanks, Yours sincerely, D. Morris... 
...Debra Morris
EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED... 
...Susan Guyler
Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR.... 
...Marina Slade
Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again. ... 
...Paul Humphries
Equipment arrived on time, well packaged.... 
...Underfloor Heating Supply Limited
Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ... 
...fiona atkinson
Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks.... 
...geoffrey mcknight
Good communication about progress of the order. Tank received on the expected day, thanks.... 
...Andrew
Very helpful customer service when I messed up on the transaction.... 
...David Simpson
Brilliant communication from my tub and product just the ticket!... 
...Leigh Murphy
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MyTub ltd Plumbing Supplies  
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
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