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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for plumbing supplies 0844 556 1818

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Tuesday 19, March 2024
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Online Security


Worried about buying online from us? Look for the padlock.

Before entering sensitive information (such as your credit or debit card details) into a website, you should always check that this information is being handled in a secure manner. Make sure that the data being sent is encrypted (i.e. scrambled or encoded) as this makes it much more difficult for anyone else to read or change your personal information.

Whenever you are typing in personal information, make sure that the web address (in the address bar) begins with https (the s stands for 'secure'). Also check to see if a small locked padlock appears in the browser window. You need to check that it is in the window frame of the browser itself.

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Verified by Visa protects your card against unauthorised use and gives you peace of mind when shopping online.

Once you’ve signed up to Verified by Visa, you’ll be protected whenever you make an online payment with your Visa card at any one of more than 300,000 web sites across Europe.

Verified by Visa involves two quick steps to authenticate your purchase.

  • First you’ll see the personal message that you provided when you signed up for Verified by Visa and that only you and your bank know about. This lets you know that the security screen you’re seeing is genuine.
  • Then you’ll be asked to enter your Verified by Visa password.

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MasterCard® SecureCode™

MasterCard, along with your card issuing bank, is concerned about the online security of its cardholders. MasterCard SecureCode enhances your current MasterCard card with a secret code to protect against unauthorized use of your card when you shop online at participating merchants. If your MasterCard credit or debit card or Maestro card is issued by one of the following financial institutions you can register for a MasterCard SecureCode now. If your issuer is not on the list, check back frequently-new issuers are being added all the time.

Accepted all over the web
More than 575,000 online retailers support transactions made with SecureCode. Look for the logo when you're providing your payment information. The best way to pay on the internet®.

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Feedback
Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.... 
...Karen Chubb
Keen price. Excellent service... 
...CM Dawson
Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.... 
...Roger Mills
you need to improve your delivery times. Had to wait a month, just not good enough. ... 
...Chittaranjan Pillai
Satisfactory item and service delivery ,will use again.... 
...ROGER GARDNER
100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required.... 
...Kevin Culling
Great service, after wrong part sent it was replaced within 24hrs. Thank you... 
...Nick Mooney
I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock. Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later. I would certainly use them again.... 
...William Gorman
I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ... 
...Hazel WhitelockWainwright
I would highly recommend buying from this site. I bought a spare oven part and it arrived in 2 days with all fittings, instructions and metal bars already glued on. Great service and would definately use again ... 
...Danielle Upton
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MyTub ltd Plumbing Supplies  
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
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