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0844 556 1818

Address : MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN


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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for plumbing supplies 0844 556 1818

Plumbing Trade prices delivered to your door Upto 60% off RRP
Tuesday 15, October 2019
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Feedback
Fantastic Service.... 
...Mr Sandee Patel
Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed. I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... 
...Miss Aigoro
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised. ------------- ------------- --------------- Hello I have spoken with the delivering branch and these are indeed genuine Roca products. You are very welcome to return them for a full refund. I will be calling Roca today to give them your feedback and ask their comments. Regards MyTub ... 
...Mick Malone
Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan... 
...M I MacMillan
Many thanks for an excellent service and very efficient customer relations.... 
...David Calder
Excellent timely service... 
...PAUL
Excellent service. Extremely quick delivery, and a very good price. Thanks!... 
...Vincent James Nichols - Music Shed
My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out Thanks anyway. Regards. Keith... 
...Keith Norman Harrison Bailey
Not delivered on time, as for some reason item left off van. However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.... 
...Matthew Lewis
Excellent communication system - my order had quite a number of lines on it so several deliveries. My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages. Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages. Otherwise, will certainly recommend mytub in the future and likely use yourselves again. Best regards, Pete ... 
...Peter Holloway
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Copyright 2007 - 2019 © MyTub Ltd