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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Coronavirus - We are working tirelessly to keep our colleagues safe and deliveries operating as normal where-ever possible to support your business.

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Wednesday 22, September 2021
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 51 - 100 of 4091 reviews - page: 2

10-02-2021 : Julia Hughes

Thank You
Very good service and all is fine
Julia

10-02-2021 : Michael Howard Humphreys

A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company

10-02-2021 : David Hamilton

Arrived on time. No problems.

07-02-2021 : Paul Cartwrig

Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.

The delivery wait was reasonable and the item was well packaged.

I have saved the website details to my favourites.

Thank you.

07-02-2021 : Jean Morgan

My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.

06-02-2021 : James Reynolds -

excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again

03-02-2021 : Kenneth Appleby

Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.

31-01-2021 : Barry Hills

Very efficient service

31-01-2021 : Robin Cooper - Morgan Cooper Limited

Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.

31-01-2021 : david daley

Good service. Very quick delivery

30-01-2021 : Peter Clothier

Good customer service. Prompt delivery.

30-01-2021 : Andrew Melton

First time I have used yourselves but will definately use again much better than some of the suppliers I have used.

28-01-2021 : Chris Franklin

While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.

25-01-2021 : Raymond Newman G & H Plumbing

Excellent service, competitive price on this item. Tap fitted and customer very happy.

25-01-2021 : Barney Scott

Great service, best price I could find and the item arrived very quickly. 100% satisfied!

17-01-2021 : Dale Rathbone

After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁

15-01-2021 : Scott Hughes

Excellent customer service
Quality item
Quick delivery

14-01-2021 : Mark

Good service

09-01-2021 : Darren Plowman-Read

Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks.

08-01-2021 : G Nugent

Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks.

11-12-2020 : Nick Cox

I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future.

05-12-2020 : Talat Faiz

Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus.

04-12-2020 : Luke

Thank you for nice service, everything was perfect.

Ragards

02-12-2020 : Christopher Peters

Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier.

26-11-2020 : R FRIETT

Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great.

25-11-2020 : Lo Presti Castrenze - LP climaservice

Excellent service, thank you

21-11-2020 : Brian Wilkinson

Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve

18-11-2020 : stuart anthony royle - ess

good service and pricing

07-11-2020 : jon diver

after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted .

05-11-2020 : Alan Shelley

Good response time

04-11-2020 : karen hounsell - kennet court

Thank you we received our order, with good customer service.
Thank you

04-11-2020 : Dugald Macpherson

Excellent service - thank you

31-10-2020 : Peter Keen

Excellent service again. Good quality items at the right price and I was kept informed about delivery.

31-10-2020 : Paul Sercombe

Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou

31-10-2020 : Paul Sercombe

Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou

24-10-2020 : Trevor Utting

Thank you for a very quick delivery...impressive!
I and my posterior are very grateful

23-10-2020 : David Webb

Thank you for finding me my order every thing went well so pleased you found it for me thank you very much

22-10-2020 : Chris Hughes

Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou

21-10-2020 : Julia Vellacott

Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you!

17-10-2020 : Martin Downes

Very helpful and excellent service- many thanks

14-10-2020 : Julie Kemp

Good service arrived earlyer than I expected

12-10-2020 : Miranda Thomas

Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.

----------------------------------------

Dear Miranda

Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there is no need for packing.

Regards
MyTub

09-10-2020 : Dr Hans-Georg Wagner

Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product

09-10-2020 : james senior - james senior design

MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.

07-10-2020 : Liam Cross - Trinity College Dublin

Parts arrived in good time. Excellent service.

05-10-2020 : Robin BERGER - Berger Plumbing

The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.

02-10-2020 : J SHEPHERD

Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.

01-10-2020 : Leeva Plumbing

Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again

30-09-2020 : John Avery

Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch.

28-09-2020 : LORRAINEJACKSON - ROSE INTERIORS LTD

Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again.

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Displaying: 51 - 100 of 4091 reviews - page: 2

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2021 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists