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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818


The specialists to trust in trade supplies

Upto 60% off RRP
Saturday 25, May 2024
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home > feedback

Customer FeedBack


We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 51 - 100 of 4236 reviews - page: 2

21-12-2022 : Robert Collins - Lower Sutton Farm

Easy to use, efficient and speedy delivery. Thankyou

03-12-2022 : Kenneth Gilluley

Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.

01-12-2022 : Stephen Rapicano

excellent all round!

12-11-2022 : Peter Short

I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.

10-11-2022 : Graham Leonard

Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.

21-10-2022 : Fiona Whitelaw - WCS

Fast and efficient delivery - pleased with my purchase

20-10-2022 : Philip Dady

Order came on time, just what I wanted, and got me out of a mess. So thanks.

16-10-2022 : Robert Curtis

All fine. Good service.

11-10-2022 : Paul Banks

Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks.

25-09-2022 : Duncan

Great service, fully communicative during delayed out of stock order, which is very important. great product.

12-09-2022 : Mrs Wendy Landin

Order arrived this morning. Excellent service from the company and I would not hesitate to use them again. Mono Basin Mixer is just what I wanted and at a really good price. Thank you once again

07-09-2022 : Andrew John STANLEY

Good service, fairly quick delivery - all good

07-09-2022 : Stephen bollani

Parts arrived in good order

04-09-2022 : Darlington - BESC

The service was very good 4star thanks.

25-08-2022 : Alan Ledger Coops EMBS

a good all-round service, thank you for the swift response.

18-08-2022 : Gillian Need

very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts

11-08-2022 : Laurence Parsons

Many thanks for what seemed to be an obscure gutter item. I spent ages looking on the internet. Then I discovered MyTub. The item I was looking for was clearly itemised on the website & was supplied with excellent delivery.
My message. Dont waste time on the others, go straight to MyTub.
Thank you.

04-08-2022 : Paul John Manley

Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service

28-07-2022 : R Walden

Very prompt service...product as ordered....delivery date efficiently and correctly communicated.

09-07-2022 : Alison Findlay

Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company.

07-07-2022 : Derek Davies

This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!

03-07-2022 : Ian Jones

To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company.

25-06-2022 : Patricia

Very pleased with toilet seat.
No problems ordering it.

25-06-2022 : Matt Fishenden - Albany Reactive Services ltd

Superb as always

24-06-2022 : Gillian Jackson - Lidalia Caravan Park

Fantastic service and fast delivery A

19-06-2022 : Russ Gillam

Thanks for a quick and well-notified delivery . Good value item.

16-06-2022 : Blue Flame Gas Services

Radiant received in good condition and in good time too. Thank you.

07-06-2022 : Margaret Collins

Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.

24-05-2022 : Reg Batcheler

Kept me informed all the time of progress of order good coms

23-05-2022 : Nick Fulcher

Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again.

22-05-2022 : Anthony Lowton

Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.

20-05-2022 : Richard Carn

Perfect service.

14-05-2022 : steven john lawrence - Steven lawrence plumbing services L

thank you
you found it when others could not find last in country
made job better

11-05-2022 : Christopher Robinson - Evolve Services Group Ltd

Great service with regular updates on delivery. No need to chase anyone product arrived as described

01-05-2022 : Frank Bailey

An excellent service.

Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.

As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.

Thank you again. Frank

30-04-2022 : Russell Kenneth long - Gasplumb Ltd

Part was in stock easy to purchase online and arrived very quickly, excellent service.

28-04-2022 : Bharat Shah

Good service. Received items on day promised. Thank you.

09-04-2022 : DP Davies

Excellent personal service. Good advice. Quick delivery.

01-04-2022 : Christopher Chorley

Excellent and helpful service.

25-03-2022 : Mark Tanner

Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered

Very happy with the service

24-03-2022 : Steve Dunn

Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed

24-03-2022 : Dipankar Ghosh

I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!

20-03-2022 : Alan Wing

The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan

19-03-2022 : Linda Crook

Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.

14-03-2022 : David - Parlett

Great service ordered product received 3 days later perfect condition 5 star company .

10-03-2022 : Paul larmour - Paul Larmour

The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul

09-03-2022 : Stephen Hinton-Smith

Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.

05-03-2022 : martin thompson

Can’t get a much quicker service, many thanks!

26-02-2022 : Tristan Bentley

Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!

23-02-2022 : Delia Gaze

Excellent and speedy service.

page: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 51 - 100 of 4236 reviews - page: 2

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
Copyright 2007 - 2024 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists