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MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists
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Contact MyTub for Plumbing, Parts and Spares, Drainage and Heating 0844 556 1818

The specialists to trust in trade supplies

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home > feedback

Customer FeedBack

We are continually looking to improve the customer experience with our company. As someone who has used our services you are most qualified to judge us, we would gratefully accept any feedback you would be willing to give, good or bad. Your feedback will help us improve our service to you.

Post your own comments about our service here

page: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 - 20 |
Displaying: 51 - 100 of 4066 reviews - page: 2

25-11-2020 : Lo Presti Castrenze - LP climaservice

Excellent service, thank you

21-11-2020 : Brian Wilkinson

Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve

18-11-2020 : stuart anthony royle - ess

good service and pricing

07-11-2020 : jon diver

after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted .

05-11-2020 : Alan Shelley

Good response time

04-11-2020 : karen hounsell - kennet court

Thank you we received our order, with good customer service.
Thank you

04-11-2020 : Dugald Macpherson

Excellent service - thank you

31-10-2020 : Peter Keen

Excellent service again. Good quality items at the right price and I was kept informed about delivery.

31-10-2020 : Paul Sercombe

Excellent service
Great product, good value
Excellent communication and fast delivery

31-10-2020 : Paul Sercombe

Excellent service
Great product, good value
Excellent communication and fast delivery

24-10-2020 : Trevor Utting

Thank you for a very quick delivery...impressive!
I and my posterior are very grateful

23-10-2020 : David Webb

Thank you for finding me my order every thing went well so pleased you found it for me thank you very much

22-10-2020 : Chris Hughes

Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou

21-10-2020 : Julia Vellacott

Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you!

17-10-2020 : Martin Downes

Very helpful and excellent service- many thanks

14-10-2020 : Julie Kemp

Good service arrived earlyer than I expected

12-10-2020 : Miranda Thomas

Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.


Dear Miranda

Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there is no need for packing.


09-10-2020 : Dr Hans-Georg Wagner

Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product

09-10-2020 : james senior - james senior design

MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.

07-10-2020 : Liam Cross - Trinity College Dublin

Parts arrived in good time. Excellent service.

05-10-2020 : Robin BERGER - Berger Plumbing

The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.

02-10-2020 : J SHEPHERD

Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.

01-10-2020 : Leeva Plumbing

Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again

30-09-2020 : John Avery

Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch.


Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again.

27-09-2020 : Peter Scott

Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better

Thank you

26-09-2020 : Mr M.Holford

Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition.

25-09-2020 : Kevin Hambleton

Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again.

20-09-2020 : Ed Sirett - Make Do

On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.

19-09-2020 : keith readhead

all spot on many thanks

19-09-2020 : Sascha Birch - B. Interiors

Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.

18-09-2020 : Sascha Birch - B. Interiors

Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.

18-09-2020 : daniel lofthouse

Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you.

18-09-2020 : James Evans

My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.

I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub.

12-09-2020 : Tim Mitchell

Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended.

10-09-2020 : Georgina Pearce

Fantastic and delivered promptly

10-09-2020 : Nigel Street - CSI Management Ltd.

Goods arrived in perfect condition and as advised. I was updated fully at all times during the order and delivery procedure both by email and once by telephone.
Stay safe and keep well.
Best regards,
Nigel Street
CSI Management Ltd..

28-08-2020 : Lynne Rowan

Great to contact by phone and text.

28-08-2020 : Edna Fullbrook

Very good service

27-08-2020 : Janice Jackson

I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ

27-08-2020 : Carl Toon

Prompt reply to enquiry and prompt delivery of goods

23-08-2020 : Robert Millington

Very good and prompt, using special delivery.

21-08-2020 : Michael Uttley

Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK

18-08-2020 : michael cooney

Excellent service, great communication, would definitely use your company again

17-08-2020 : michael cooney

Excellent service, great communication, would definitely use your company again

17-08-2020 : John Pattison

Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub.

16-08-2020 : Doreen Binnie

Easy to order on line. Excellent service. Goods arrived promptly and exactly as described.

14-08-2020 : P Masters

mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others.

09-08-2020 : I Lowe

Great service, goods arrived a day early .

07-08-2020 : Stephen Hanmer

Order received on time. Great customer service. Thanks again!

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Displaying: 51 - 100 of 4066 reviews - page: 2

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls charged at 7p per minute plus your network charges.
Copyright 2007 - 2021 © MyTub Ltd
  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists