Customer FeedBack

Great service, fully communicative during delayed out of stock order, which is very important. great product.

Order arrived this morning. Excellent service from the company and I would not hesitate to use them again. Mono Basin Mixer is just what I wanted and at a really good price. Thank you once again

Good service, fairly quick delivery - all good

Parts arrived in good order

The service was very good 4star thanks.

a good all-round service, thank you for the swift response.

very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts

Many thanks for what seemed to be an obscure gutter item. I spent ages looking on the internet. Then I discovered MyTub. The item I was looking for was clearly itemised on the website & was supplied with excellent delivery.
My message. Dont waste time on the others, go straight to MyTub.
Thank you.

Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service

Very prompt service...product as ordered....delivery date efficiently and correctly communicated.

Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company.

This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!

To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company.

Very pleased with toilet seat.
No problems ordering it.

Superb as always

Fantastic service and fast delivery A

Thanks for a quick and well-notified delivery . Good value item.

Radiant received in good condition and in good time too. Thank you.

Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.

Kept me informed all the time of progress of order good coms

Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again.

Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.

Perfect service.

thank you
you found it when others could not find last in country
made job better

Great service with regular updates on delivery. No need to chase anyone product arrived as described

An excellent service.

Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.

As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.

Thank you again. Frank

Part was in stock easy to purchase online and arrived very quickly, excellent service.

Good service. Received items on day promised. Thank you.

Excellent personal service. Good advice. Quick delivery.

Excellent and helpful service.

Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered

Very happy with the service

Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed

I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!

The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan

Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.

Great service ordered product received 3 days later perfect condition 5 star company .

The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul

Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.

Can’t get a much quicker service, many thanks!

Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!

Excellent and speedy service.

Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!

We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!

Excellent service for a part that couldnt be sourced anywhere else.

excellent service , thanks

Simple ordering system and prompt confirmation, updates and delivery.

I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks.

Excellent service, good quality parts and good communication on delivery. Would recommend.

Looks good, arrived when you said. Thanks

Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again