|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|Thank you - just the parts I needed and now fitted to the taps. Excellent service.
|Excellent service, part received within 2 days. Many thanks
|After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at Â£92.
Once again many thanks for your help!
|First Class Service!!!!!!!!!!
|Good service and communication... Very helpful.
|Cheap, good communication and promt delivery.
|Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
|goods arrived on time. Good service
|Very pleased with the service provided. Thanks
...Mr Harvey G Foster