|All delivered in good condition.
|I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
|Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
|control knobs arrived on time in good order.
...John Lawrence Millar
They are made to order and can take up to 6 weeks – my ‘find’ was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock – so that’s when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email – others would have dragged their feet.
Most of all the ‘mrs’ thinks I’m a star – brownie points for me…..which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues
|very good service. very expensive delivery.
|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|fast good service.thanks.
|Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday.
...Lian Hock Hardware
|My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.