We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
...Richard Pape
|
Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.
...Dion Stuart
|
Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings.
...K Walker
|
Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again.
The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper!
...Rory McGuire
|
Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone
...Michael Illstone
|
Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
|
great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future.
...RJC CARPENTRY SERVICES
|
Replacement kit is fine. Damaged kit returned to courier. Thanks.
...Mike Ware
|
Order Received with Thanks
...RSD Supplies
|
£
£11.36 
