Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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promt delivery very happy with order
...Stewart Bristow
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Goods as described and delivered as promised. Excellent service.
...William Paul Down
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excellent service. My order arrrived next day.
...Selwyn Dyson
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Received in good time. Thanks.
...R.NICHOLLS
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Great company - fast and efficient would certainly use again.
...Trevor Rendall
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you
...MRS P A HAWTIN
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Great Thanks
...P A Hollings
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£
£30.86 
