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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.... ...William Gorman
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.... ...Ian Lewis
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Great service - thanks!... ...Milen Stefanov
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you... ...Mark Topliff
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Received order on time as promised. Excellent service... ...R Tanner
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Very pleased with service and product, thank you... ...alexandra richardson
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!! ... ...Wave crest
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Best products, Excellent service. Thank you... ...ALI SAN
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric... ...e.r.ringwood
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ... ...Lisa Foley
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