Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier. ...Andrew Nangle
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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Delivered as stated and am happy with service overall ...Ralph Nader
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very helpful and excellent service ...Andrew Halpin
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Excellent Service. Thank you ...Kevin Lester
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Prompt delivery and good customer service on the phone. Thanks ...Lisa Readman
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Quick, easy and delightful. Happy with the service and would buy again ...deanay
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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