I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ...Amanda Golley - Mrs
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Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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Just what I wanted. Good product. Good price. Thanks ...Michael Everard
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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