Good service especially the way things are just now thanks ...David stevens
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien ...Jacqueline Hodgson
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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May cost more but service is excellent and quick delivery even when free. ...Weston Sailing Club
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service ...Mrs Debra Petty
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire. ...Paul Darnes
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ...Andrew Skelton
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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