|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
...Robert M Mizon
|Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.
|Emailed to confirm delivery and came on time - great.
|more than pleased with service kept me up to date all the way, would not hesitate to shop again
|The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|Pretty slow delivery
|Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.