|MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
|I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
|The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
|Thank you guys, for getting this order to me! I just received it today.
I appreciate you going the extra mile to fill my order, I really needed these parts.
Have a great week!!
|Price was great but had to wait a very long time for delivery.
...Daloon Foods UK Ltd
|Received exactly that which was ordered, pity about the long delivery.
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|Easy ordering system and speedy delivery
|Painless to order and delivered promptly to my door. Excellent service
|After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.