|Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Ordered what I needed and it arrived when they said it would, no fuss.
|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|Thank you for your excellent service - I will definitely use you again and recommend you to family & friends !
|Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
|Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
|Great service. Delivered when promised
Faultless. Thanks guys 👍🏼
|Great service. came really quick. Very happy with the product.
Thank you very much
|The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs.
...Jill Bull - Inclusive Care