fast friendly service very helpful with good communications pleasure to do business with you many thanks ...Michael Moore
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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Can't complain superb ...Garry McKean - C8 Mechanical and Electrical
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...Hazel WhitelockWainwright
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Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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Good prompt delivery and an easy to search website. I will certainly use again. ...W. Bowman
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I was very impressed with the service received from Mytub. The order was easy to place and arrived a few days later. I would recommend Mytub to others without hesitation. Many thanks. Geraldine ...Geraldine MacPhail
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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excellent service thank you ...Karine Cheong LY
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