|good prompt service at a competetive price.
|Thanks for a hassle free order and delivery.
...Mr Alan Roper
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like
|Excellent service. Prompt delivery!
...MAINE MICROWAVE SERVICES
|Order very easy. Item received fast and on time. Thank you
...Mrs L M Parker
|Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved
|The service was brilliant and the staff so helpful.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future