Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the ...Fred Baxter
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Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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Fast and efficient- thanks ...Dave Ball
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My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
Thank you ...MR T R Price
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey ...Michael Caffrey
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Prompt delivery ...Barbara Haydon
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance. ...Barry McGurgan
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