Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected ...Karen Alexander
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very good service ,
thanks vince ...vince chalk - vince chalk home improvements
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Brilliant service helpful staff and a fast delivery. ...Mrs IA BRUNSKILL
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended. ...Zara Hazzard
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