Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with. ...Glenys Brearley
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
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Unit has arrived.
But slow delivery. ...Richard Pearson - Above
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Simply put ..., you are the best ! ...D. Dennis
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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First Class Service!!!!!!!!!!
Thank you. ...Kevin Meayers
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