Could not fault excellrnt service ...robert harper
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods. ...Jo Ash
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler. ...Andrew Hemphill
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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thank you for your service the items came on time thank you ...alex whitaker
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you. ...Martin Field
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A very good service and price ...Theodoulos Andreas Theodoulou
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers. ...Michael Lukey
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