Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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after a minor disagreement, the service was very impressive
...geoff - GB SERVICES UK LTD
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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Excellent service, arrived as advised.
...Andy Muckle
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Efficient ordering and delivery thanks
...Jackie McQuiston
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service
...Keith Lipscombe
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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£
£42.77 
