|I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
|A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
|My order was correct and delivered before estimated date.
...Mr B E Chalk
|Very happy with the product and delivery thankyou
|Excellent Communications and delivery, first class web site and great customer service support.
|order delivered on time, good shopping
...Mr D Ashill
|Excellent service, arrived as advised.
|EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN
|When the wrong product was delivered apparently the fault of the manufacturer that despatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call centre.
|Tanks for your help. I have been trying to track down the correct part for some time.