Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|
Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings. ...K Walker
|
Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
|
Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
|
I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support. ... A Greene
|
Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
|
Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
|
Unit has arrived.
But slow delivery. ...Richard Pearson - Above
|
Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text ...stephen - SW Mechanical Ltd
|
Could be a quicker delivery time. ...Coherent Scotland Ltd
|