v.good,service
would use again ...sarah gill
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers ...Holly
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Wonderful, prompt, courteous service. The parts I required were supplied on time and at a very reasonable price to my business in Australia. Thank you to all at MyTub. ...GREGORY PRZYBYLSKI - AUSTRALASIAN YACHT SERVICES PTY LTD
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Excellent service all round, very helpful on the phone in sorting out the order. ...EDWARD
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you. ...Thomas Francis Glennon
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Great service as always.
Product as spec and on time. ...Greg Borgartz - Essex Wildlife Trust
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around. ...Debbie Hoole
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