Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits ...Mike Maynard
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Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton ...Roy Waddleton
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products as expected
first class service ...ksk plg
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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Excellent service quick delivery would highly recommend this company!! ...Bradley Eldor
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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