|My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
...Mrs Brenda Hurran
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
|Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
...Peter van Oosterom
|Item as described, reasonably priced and quick delivery.
|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott
|Excellent service and received my parts in record time. Thanks.
...Robert Shaw Bruce
|Great service and kept well informed of the status of my order.
The only website I could find that sold the parts I needed and probably saved me over £300 in service engineer call out charges.
Found my tub by googling the part number I was after.
Great website, great service, definitely would recommend to others.
...Andy Bridge - Belbroughton Cricket Club
|Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more