|Order has been received. Everything fine. Thank you. Colin Hadley.
|Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|Fast delivery thank you.
|1st class - will use again
...paul thomas - globe plumbing
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group