Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks
...Richard Hilsden
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks
...Lindsey Dougall
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Excellent value for money compared to other sites, would not hesitate to use your company again
...Sandra Coxell
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you.
...Paul Donoghue - Kiddie of Southport Ltd
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order
...Mr Ike Phiakkou
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
...Nicholas Sims
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Great service. Thanks too Christine.
...Mr. H. Quere
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£
£47.87 
