We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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There is nothing negative to say about the product received. It was prompt on time.
...Diogo Fichardo
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...James Cole
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
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Very obliging staff and delivery when expected. Thank you. ...FAO KEVIN WALKER
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you ...Keith Midgley Fasset
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One part out of stock so a short delay, but great comms and great prices. Thank you ! ...Crosshill Services
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