|Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.
|Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c
...Mrs Christine Simmonds
|VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME
...Ibis Shepherds Bush
|First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho
|Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
|I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !!
|Well handled purchase and delivered when they said , would buy from them again.
|I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation.
...Mr John Lacy