I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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No complaints very good efficient service.
...stephen leate
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
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excellent service
...John Lamb - Llewellyns
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!
...Suzanne Jenkins
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cant fault service,remarkably good
...Graham Wild
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Many thanks for a swift delivery. Excellent service.
...Jerry Dunlop
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cant fault your service
...andy ablett service
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£
£47.87 
