The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Arrived in good time, thanks.
Will use you again in the future!
...Rachel Measures
|
Goods arrived ahead of schedule - emails not.
...James Breeton
|
Swift delivery as promised. Very helpful staff on chatline
...Mark Edgar - Lincolnstudentlets
|
Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.
...Robert Legg
|
Very happy with service
...Stephen Spence
|
My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.
...Richard Ward
|
Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
|
Washers received yesterday. Many thanks.
...Sharon Forbes
|
Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited
...Colin Scanlon - Firecheck Ltd
|
£
£47.87 
