Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
...John Alden
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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My order was delivered on time as promised, Price first class. Thanks.
...D Borman
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Brilliant service. Very glad that I remembered I had used you before.
...Peter Groves
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The service was good. It came when you said it would and the response to my order was fast.
Sadly it did take 3 weeks to get it here, which did seem a very long time and will mean if I need it in a hurry Ill look for another supplier.
Thanks
Katy
...Katy Dodd
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Good service, order arrived within a few days.
...William Bennett
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex
...Alexandra Dalton
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The order arrived promptly will use again
...Darrall Kitchen
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£
£47.87 
