| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
|Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!!
|Very efficient service!
|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|Thanks excellent service as always
|Great service. Looked every where for the produce without sucess. My Tub found it and dispatched and arrived within days. I would definatley use your service again. WELL DONE.
|I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!