Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often ...A R Kerry
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
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order received at 0815 Friday 220113 thank you ...mr peter cappellini
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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Delivered on the date confirmed all in good order ...Mrs S Robertson
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excellent service , thanks ...david alcock
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Very impressed with serice. ...Susan Collins
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays. ...J H Fletcher
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