excellent service, valves delivered next day as promised---will use again
...peter west
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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Excellent seller, no problems with sale or delivery,would recommend them
...James Minty
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
...les green
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An excellent service receivedc throughout my transaction.Would use this company again.
...Jane Firth
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Good service, order arrived within a few days.
...William Bennett
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Prompt and speedy service
...tombowmaker
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£
£121.10 
