The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Good service arrived earlyer than I expected
...Julie Kemp
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve
...s sutton
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Kept up to date with progress of order throughout and very competitive price plus great service.
...Richard Forder
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Good speedy service. A*
...plumbtech supplies
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.
...Linda Baynes
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I item was competitively priced & arrived when expected. - perfect. ...
...Mark Haley
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£
£20.41 
