My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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was a mix up in address but was sorted out realy fast was quite empressed with the service ...J G AIRD buildingrepairs
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt ...Laurie Shadbolt
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Great Service, just the right item, came on time. I will use Mytub again ...Geoffrey Taylor
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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no problems. excellent service. ...r pattinson
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