|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
|Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.
...J W Ramsbottom Contractors LTD
|Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company
|Great service at reasonable price.
...Colin Mendelowitz - CJMPM Limited
|Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
|Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.
|I DEFINITELY RECOMMEND USING MYTUB. What a brilliant online website. Excellent free delivery which reduced the cost of my items considerably. Well done. Your email updates provided me with a confirmed delivery date, which was spot on. Great service. Thank you.
|Materials arrived at the right place at the right time at the right price
what more could be asked for