|I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
|Excellent service, very efficient
|Excellent service. the part arrived exactly when you said it would!
| Goods received on time in good condition thanks
|No problems. Quick and efficient service.
|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
|When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
|Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry