|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
|Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
|Superb service, thank you
|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|very good fast service.
|Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|Excellent communication so i could keep my customer upto date