Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
|
Great service.....keep up the good work ...Adam William Polson
|
Very easy to order, fast delivery and very clear information throughout. ...nationwide platforms
|
My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him. ...Ivor John Lane
|
Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again. ...Businessclean Cambridge Ltd.
|
Very helpful and efficient service ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
|
The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|
Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
|
Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
|