the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know. ...Miss Danielle A Johnson
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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We have received the items timely. Thanks. ...Tan SM - TCAM Technology Pte Ltd
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Good service and goods as described. ...Chris Beckett
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn ...Graham Blackburn
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...kevin maguire
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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